Wfmrta Jobs in Philippines
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Wfm Real Time Analyst
Manulife
The CSC Operations Real Time Analyst is responsible for multi-site real-time monitoring queue management tracking of schedule adherence and management of resources driven by real time trends to ensure consistency in Service Level performance. Position Responsibilities:Monitor real-time adherence acr...
Wfm Rta Lead
Manulife
This role offers an opportunity to lead the RealTime Management function across MBPS Manila and Cebu ensuring that staffing workload balancing and operational performance remain optimal every day. As an RTA Lead you will play a critical part in our mission by enabling teams to meet service levels im...
Rtawfm
Tasq Staffing Solutions
About the job: RTA/WFM (BGC Taguig) Onsite Qualifications: Bachelors degree graduate any field. 3 years of RTA/WFM experience preferably in BPO/shared services.Must also be exposed to Scheduling Capacity planning forecasting and reporting. Knowledge with using WFM Scheduling tools (Verint Genesys...
Senior Wfm Specialist
Superstaff
DescriptionThe WFM Senior Specialist plays a critical role in ensuring operational stability and service level compliance by driving accurate forecasting capacity planning real-time performance management and insightful reporting. This role works closely with Operations Training QA and global client...
Wfm Real Time Analyst
Tasq Staffing Solutions
Job Title: Process Specialist - MISWork Setup: ONSITE (BGC Taguig)Work Schedule: Shifting schedulesMust-have Qualifications: Bachelors degree3 years of MIS/RTA experience in BPO/Shared ServicesMust also be exposed to Scheduling Capacity planning Forecasting and Reporting Strong proficiency in MS Ex...