Service Level Agreements Jobs in Philippines

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

The Corporate Accounts Team Lead Sr. Manager Fulfilment Team is responsible for overseeing the end-to-end operational processes related to group insurance administration ensuring efficiency accuracy and compliance with company policies and regulatory standards. This role provides leadership to the...

Get to Know the TeamThe Grab Support (GS) PH team values collaboration and a customer-centric approach in delivering world-class experience to our consumers and partners. Our focus is on continuous improvement driven by a commitment to business process optimization digital innovation and strategic v...

Reporting to the Lead Record to Report Processes you will be a key driver in standardizing optimizing and automating the R2R cyclefrom journal entries and reconciliations to the preparation of financial statements. If you thrive in a fast-paced high-change environment are a certified accountant and...

DescriptionThe APAC Implementation Team is responsible for onboarding all core cash management business for clients in our region. A critical part of this process relies on effective working relationships between Implementations Sales Product and Client addition we work closely with various interna...

DescriptionShort Description:Join our dynamic Employee Experience (EX) team with in HRGO to drive global collaboration enhance operational excellence and shape strategic impact in our Risk and Control Environment.At JPMorgan Chase our people are our greatest asset. Join our Employee Data Operations...

Were looking for a Service Delivery Manager to join our Global Technology this role you will play a pivotal role in guiding our organization through the adoption of AI technologies and drive a culture of process improvement. This leadership position requires a strategic thinker with a proven track...

Setup and Location: Work from Home Work Schedule: 9:00 AM 6:00 PM AEST 6:00 AM 3:00 PM PHTEmployment Type: Full-timeReady to do work that actually excites youSeeking a Customer Service Administrator to handle customer inquiries resolve issues and ensure the smooth processing of client-related tra...

Monitor service performance against agreed-upon Service Level Agreements (SLAs) Taxonomy and Objectives and Key Result (OKR)Establish and maintain strong relationships with external and internal stakeholdersServe as the point of contact for issues within AP processesSupport internal and external aud...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Position Description:TheService Consultant Quality Assurance Analystplays a pivotal role in ensuring that service desk operations consistently meet or exceed established quality standards and customer expectations. Key responsibilities include improvement and audits of service desk interactions to...

We are looking for a talented WFS ACS Staffing Manager to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The ideal candidate will work effectivel...

DescriptionResolver is a high-growth SaaS company whose intuitive no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team your work will help transform risk management to risk intelligence so organizations can...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

About the Job Location: Bonifacio Global City Taguig Corporate Title: R&F Work Arrangement: Hybrid Our Finance Team is looking for experienced professionals to join us in Taguig in the role of Accounting Associate. In this role you will ensure strict compliance with consumer lending financial report...

About the Job Location: Ortigas Corporate Title: Assistant Vice-President Work Arrangement: Hybrid Our Learning & Development team is looking for experienced professionals to join us in Ortigas for the role of Learning and Development Team Lead (Core and Mainstream). In this role you will identify d...

About the JobLocation: Metro Manila / LuzonCorporate Title: JO-SMWork Arrangement: Hybrid Our Auto Loans Sales Team is looking for driven and customer-focused professionals to join us as Auto Loans Sales Officers in Metro Manila and Luzon. In this role you will be responsible for achieving auto loan...

Working Conditions:Fixed night shift schedule (start time of 9PM but can change depending on business need).Report daily to the Pasay office.Knowledge of reading an Explanation of Benefits (EOB) denial management and denial codes is requiredMinimum 1 year of working experience in Revenue Management...

Key Responsibilities:Data Reporting & VisualizationPrepare and distribute daily weekly and monthly performance reports covering key metrics such as call volumes service levels productivity and efficiency indicators.Develop interactive dashboards and scorecards to monitor agent team and campaign perf...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...