Service Desk Team Leader Jobs in Philippines

What success looks like in this role: Provides Tier 2 support. Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with resolution o...

DescriptionThe Consulting Technical Manager position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment specifically as a senior subject matter expert. Working with the rest of the Professional Services department this position will quickly...

Job Title: Team Leader FX Industry (Spanish Desk)Location: Philippines Job Description:We are looking for a proactive and experienced Team Leaders to oversee our Spanish Desk within the Foreign Exchange (FX) industry. The ideal candidate will lead a team of professionals ensure excellent client serv...

DescriptionAn experienced consulting professional who has a broad understanding of solutions industry best practices multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and com...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe Finance Services Team Lead - Reporting will provide high level business analysis and results provides recommendations leadership direction and coordination of operational activities within the team in accordance with established policies an...

DescriptionAre you ready to make an impact in the world of digital payments Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.As a Payment Lifecy...

Product Owner:Provides support during service and/or tool implementation with the option to engage in SV support.Acts as the operational contact for the customer handling external communication regarding technical service aspects.Take responsibility for continuous process improvements analysing and...

This is a remote position. SUMMARY We are seeking a skilled Service Desk Consultant to deliver proactive and reactive remote IT support for multiple clients. The role involves troubleshooting software network and system issues managing user accounts monitoring alerts maintaining documentat...

DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaAs a Team Leader within Receivables Operations you will provide first level of supervisory support and help the Shift Manager in the day-to-day management of the business del...

What success looks like in this role: Lead and manage the Service Desk team to deliver exceptional technical support to end-users.Supports L1 and L2 support agents in ongoing day to day questions related to client incidents requests and queries.Monitor ticket queues and ensure SLAs and KPIs are cons...

Position Description:The Team Leader for Helpdesk is responsible for managing the overall performance and productivity of the service desk team. This role oversees incident resolution ensures service level compliance and maintains high standards of customer satisfaction. The Team Lead provides leade...