Royal Service Agent Jobs in Makati City

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Sofitel StandardsAccurately record and control wake-up callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff member when reques...

Processes external and internal calls such as handling and communicating guest requests provides information on hotel services promotes internal outlets and handles telephone system and equipment challenges.Maintains and monitors the royal service system logs guest concerns to ensure proper follow-u...