Specialist – Sourcing & Procurement

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Duties & responsibilities

What this job involves:

• The Specialist provides critical operational support to JLLs Australian Sourcing & Procurement team managing strategic sourcing activities vendor engagement and procurement operations for facilities management services across commercial and retail client portfolios.
• This role requires a procurement professional with 3-5 years of experience who can independently manage complex sourcing projects vendor compliance programs and procurement administration while maintaining seamless collaboration with the Australian core team. You will act as an extension of the onshore team delivering quality outcomes across tender management supplier evaluation contract administration and compliance monitoring.
• This position demands strong FM category knowledge excellent communication skills advanced Excel proficiency and the ability to manage multiple client accounts simultaneously with minimal supervision.

Key Responsibilities:

Strategic Sourcing & Tender Management

Lead end-to-end tender processes (RFI RFQ RFP) through Jaggaer platform for FM service categories including cleaning security maintenance mechanical electrical & fire (MEF) waste management and specialized trades

Develop comprehensive tender documentation including scope of works specifications evaluation criteria and commercial terms

Conduct market research and analysis to inform sourcing strategies and supplier selection

Manage tender timelines supplier communications and evaluation processes with structured assessment frameworks

Prepare detailed tender analysis reports comparison matrices and commercial recommendations for Australian stakeholders

Coordinate tender briefings site visits and supplier Q&A sessions

Support award communications and supplier debriefs with constructive feedback

Vendor Compliance & Risk Management

Manage comprehensive vendor compliance programs including insurance licensing HSSE modern slavery and regulatory requirements across APAC markets

Conduct annual vendor compliance audits and quarterly high-risk vendor reviews with detailed exception reporting

Perform proactive monthly monitoring of insurances expiring within 3 months chase renewals and update systems (e.g. Corrigo)

Verify Public & Product Liability coverage (minimum $20M) and Workers Compensation compliance

Manage labour hire licences specialist trade licences and industry certifications with centralized tracking

Monitor Aravo questionnaire completion and HSSE documentation

Conduct supplier due diligence including financial viability assessments reference checks and capability evaluations

Maintain vendor risk scoring models and escalate critical compliance issues promptly

Support AGSVA security clearance applications and tracking for relevant personnel

Vendor Onboarding & Performance Management

Manage comprehensive vendor onboarding during transitions and BAU operations including Jaggaer setup Aravo registration and compliance documentation

Create project codes client registrations and user access provisioning

Track and chase Jaggaer RFx responses during transition periods

Produce quarterly supplier performance scorecards across quality service delivery compliance safety and commercial metrics

Conduct vendor performance analysis and prepare materials for business reviews

Manage annual rate card reviews and adjustments aligned with market conditions

Resolve vendor escalations within defined SLAs (24-48 hours for critical issues)

Maintain positive supplier relationships through professional communication and issue resolution

Contract Administration

Upload and maintain contracts in Jaggaer with accurate metadata and milestone tracking

Process contract amendments extensions and variations within delegated authority

Maintain comprehensive contract registers and renewal calendars with automated alerts (90/60/30-day notifications)

Monitor contract performance track KPIs and ensure compliance with terms

Support contract negotiation activities and document contract outcomes

Maintain contract template libraries and standard clause repositories

Ensure version control document quality and audit trail integrity

Operational Excellence & Reporting

Generate procurement reports including spend analysis savings tracking vendor performance summaries and compliance dashboards

Maintain organized filing systems knowledge repositories and data quality across all platforms (Jaggaer Aravo Corrigo)

Respond to internal procurement requests within defined SLAs with 95% on-time performance

Support invoice processing queries and financial administration coordination

Develop and maintain SOPs process documentation and training materials

Identify process automation opportunities and efficiency improvements

Create and maintain vendor trackers for multiple countries using standard templates

Perform data quality checks and system integrity audits

Stakeholder Collaboration

Provide expert advice to Australian S&P team on procurement strategies market intelligence and supplier capabilities

Prepare high-quality meeting materials presentations and briefing papers

Communicate sourcing decisions risks and recommendations clearly to stakeholders at all levels

Coordinate vendor meetings and quarterly business reviews

Maintain proactive communication with onshore team and respond promptly to requests

Build trusted advisor relationships through consistent delivery and professionalism

Performance objectives

Key Performance Indicators:

Sourcing Excellence:Complete tenders on time with 5-15% cost savings; zero material documentation errors

Compliance:100% compliance on annual audits; 95% insurance/license renewal before expiry; zero critical breaches

Operational Efficiency:Process COIs within 48-72 hours; respond to requests with 95% SLA adherence

Vendor Performance:Deliver quarterly scorecards within 10 business days; maintain 85% supplier satisfaction

Quality & Accuracy:Maintain 98% data accuracy across all systems and deliverables

Stakeholder Satisfaction:Achieve 4/5 rating in feedback surveys through responsive service delivery

Key skills

Core Competencies

Commercial acumen:Cost modeling pricing analysis financial evaluation total cost of ownership

Analytical thinking:Interpret complex data identify trends generate actionable insights

Contract negotiation:Achieve favorable commercial outcomes while managing risk

Risk assessment:Supplier evaluation compliance monitoring mitigation planning

Stakeholder management:Build relationships influence outcomes communicate effectively at all levels

Attention to detail:Exceptional organizational skills with ability to manage multiple complex projects

Self-direction:Proactive independent worker requiring minimal supervision in offshore environment

Adaptability:Thrive in fast-paced ambiguous situations; manage change effectively

Behavioral Attributes

Client focus:Deliver service excellence; anticipate needs; exceed expectations

Accountability:Take ownership and follow through on commitments consistently

Sense of urgency:Prioritize effectively; meet deadlines without compromising quality

Collaboration:Work effectively across time zones cultures and teams

Integrity:Maintain confidentiality and ethical standards; act as trusted advisor

Continuous improvement:Seek process enhancements; embrace innovation

Sounds like you

To apply you need to have:

Experience & Qualifications

• Bachelors degree in Business Supply Chain Management Procurement or related field
• 3-5 years of procurement strategic sourcing or vendor management experience with demonstrable results
• Facilities management procurement experience across service categories (cleaning security maintenance trades)
• Proven track record managing end-to-end tender processes and delivering measurable outcomes
• Experience managing multiple client accounts with competing priorities
• Professional English fluency written and verbal communication

Technical Skills

Advanced Microsoft Excel:Financial modeling pivot tables VLOOKUP/XLOOKUP data analysis

Procurement platform experience:Jaggaer strongly preferred (or similar: Ariba Coupa Aravo)

CAFM systems familiarity:Corrigo or similar platforms (Maximo Archibus ServiceNow) advantageous

Strong database management with attention to data integrity and accuracy

Microsoft Office Suite proficiency (Word PowerPoint SharePoint Teams)

Desirable Qualifications

Professional procurement certification (CIPS CPSM CPPB) or working towards certification

Experience incommercial real estate property management or integrated facilities management

Knowledge ofAustralian procurement practicesand market dynamics

Understanding ofAGSVA security clearanceprocesses or similar government vetting

Experience working inshared services or offshore delivery models

Agile project managementmethodology knowledge

Power BI or Tableauexperience for dashboard development

What we can do for you:

At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

We will also require you to register in our career site: to capture your details in our system.

Apply today!

To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance official transcript of records government IDs etc.).

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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