Order Processing Specialist (BQZOPS)

Work Setup: On-site training with a flexible hybrid setup after completion enjoy working from home with only 2 in-office days per month.

Job Summary

The Production Builder Order Processing Specialist is a vital member of the team responsible for

managing the high-volume workflow of production builder projects. This role involves the accurate

translation of purchase orders from various builder portals into our internal QXM system. A

successful OPS member will build and maintain strong relationships with builder superintendents

ensuring all projects are processed with a focus on accuracy efficiency and adherence to company

standards.

Key Responsibilities

• Builder Portal Management: Serve as the primary point of contact for assigned builder portals actively monitoring for new purchase orders managing project updates and ensuring all data is current.
  

• Purchase Order Translation: Accurately translate and input all project details from builder purchase orders into the QXM platform including material scope and specifications.
  

• Client Relationship Development: Proactively develop and maintain strong working relationships with client superintendents and support staff to facilitate clear communication and resolve issues efficiently.
  

• Process Adherence: Diligently follow all established systems and processes to ensure consistency and prevent errors in high-volume production.
  

• Communication & Collaboration: Serve as the central communication hub between the sales team client superintendents and internal departments to keep projects on track from start to finish.
  

• Problem Resolution: Identify and troubleshoot potential issues with purchase orders or project details escalating to leadership when necessary.
  

• Exhibit Strong Core Behaviors: Demonstrate 4 rank on all Core Behaviors (Composure Positivity Innovation Integrity & Execution).
  

Requirements

Required Skills & Qualifications

• Proven experience in a high volume data entry order processing or administrative role preferably within the construction or building materials industry.
  

• Experience with builderspecific portals and a strong understanding of the builder production process.
  

• Exceptional attention to detail and commitment to data accuracy.
  

• Strong interpersonal skills with a proven ability to build professional relationships.
  

• Excellent written and verbal communication skills.
  

• Ability to manage multiple tasks efficiently and work under deadlines in a fast-paced environment.
  

• Proficiency with project management software (QXM Stone Profits etc.) and Microsoft Office.
  

Benefits

Benefits:

• Work Setup: Onsite training with a flexible hybrid setup after completion enjoy working from home with only 2 in-office days per month.
  

• Computer equipment will be provided once the transition to Hybrid.
  

• Full government-mandated benefits: SSS PhilHealth and Pag-IBIG
  

• Additional Pay: Night differential pay and holiday pay
  

• 13th-month pay bonus
  

• Free HMO coverage with 1 free dependent upon regularisation
  

• Paid leave entitlements upon regularization
  

• Accident insurance for added peace of mind
  

• Quarterly Perfect Attendance Incentives
  

• Company-Sponsored Events Team building employee engagement programmes and more