Microsoft 365 Engineer
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Lets be #BrilliantTogether
Overview
Join ISS STOXX as aMicrosoft 365 Engineerand play a pivotal role in shaping ourmodern digital workplacewithin a global IT Service Delivery organization. As part of the End User Computing Engineering team you will design implement and supportcutting-edgeMicrosoft 365 solutionsacross SharePoint Online Microsoft Teams (including Teams Phone) Exchange Online Power Platform Power BI Microsoft 365 Copilot and security services.
In this roleyoullleverageyour deep M365expertiseto deliversecure scalable and user-focused solutions while drivingservice optimization M&A integrations and adoption of innovative technologies such as AI and Copilot. You will also ensure that all solutions align withenterprise security compliance and governance standards.
Working in ahighly collaborative global environment(US EMEA APAC) this Manila-based role follows aUS Eastern Time schedule whereyoullact as aTier 3 expert solving complex challenges and continuously improving the end-user experience.
Werelooking foraproactive solutions-driven professionalwho thrives in a fast-paced setting communicates effectively across teams and is passionate aboutinnovation automation and delivering exceptional user experiences. This is your opportunity to make a real impactinadvancing ISS STOXXscloud-first secure and intelligent workplace.
Responsibilities
- Microsoft 365 Administration:Manage andoptimizecore M365 services includingSharePoint Online Microsoft Teams (incl. Teams Phone) and Exchange Online covering configuration permissions policies mail flow and integrations to ensure reliable collaboration and communication.
- Copilot & AI Enablement:Lead implementation and governance ofMicrosoft 365 Copilot and AI features including tenant configuration access management and driving adoption through guidelines training and support.
- Power Platform & Analytics:Develop andmaintainPower Apps and Power Automate solutionsfor process automation anddesign/manage Power BI reports and dashboards including workspace administration data gateways refresh schedules and enforcing datasecurity best practices.
- Security & Compliance:Partner with Security teams to manageMicrosoft Defender and M365 security toolsmonitoralerts and implement threat protection (anti-phishing anti-spam safe links). Conduct audits to ensure compliance across configurations permissions DLP retention and access controls.
- M&A Integration:Lead Microsoft 365 workstreams formergers and acquisitions includingEntra ID identity integration Exchange migrations SharePoint/OneDrive content migration and Teams tenant integration ensuring secure and seamless transitions.
- Monitoring & Incident Management:MonitorM365 service health performance and usage lead incident response and resolution coordinate with Microsoft support and providetimelystakeholder updates.
- Cross-Functional Delivery:Collaborate with IT (Security Infra Service Desk Applications) and business teams onprojects migrations integrations and rollout of M365 solutions ensuring alignment with identity network and enterprise systems.
- Documentation & Enablement:MaintainSOPs runbooks and technical documentation contribute to global standards andtrain/mentor support teams and usersto strengthen adoption and support capability.
- Tier 3 Support & Continuous Improvement:Provide expert support for complex M365 issues performroot cause analysis and drive improvements throughautomation self-service and user enablementto enhance operational efficiency and userexperience.
Qualifications
- 5 years of enterprise IT experience with a strong focus onMicrosoft 365 administration and support.
- Hands-onexpertisewithSharePoint Online Microsoft Teams and Exchange Online (or hybrid) including configuration security mail flow and troubleshooting at scale.
- Power Platform and Power BI experience building business solutions (Power Apps Power Automate) administering environments and designing insightful reports and dashboards.
- Strong identity security and compliance knowledge includingMicrosoft Entra ID conditional access Defender for Office 365 DLP and Microsoft 365 security tools.
- Advanced automation skills usingPowerShell and Microsoft Graphto streamline M365 administration and operations.
- Operational experience in enterprise IT environments with familiarity inITSM tools(e.g. ServiceNow Jira) andITIL-based service delivery models.
- Excellent communication and documentation skills able to translate complex technical concepts for both technical and business audiences.
- Analytical self-driven and customer-focused with a proven ability to solve complex cloud service issues in fastpaced environments.
- Flexible and collaborative comfortable working across time zones (US Eastern Time) and supporting global teams.
- Bachelors degree in IT or related field or equivalent professional experience;Microsoft certification preferred.
Work Location & Schedule
- Primarily on a non-traditional / nightshift (8PM - 5AM Manila time)
- Hybrid working arrangement (3 days work onsite per week)
- Officelocatedat 15thflr. Ayala North Exchange Tower 1 Ayala Makati
#LI-EA01
#LI-HYBRID
#MIDSENIOR
#IT
What You Can Expect from Us
At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.
Together we foster an environment that fuels creativity drives innovation and shapes our future success.
Lets empower collaborate and inspire.
Lets be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.
Institutional Shareholder Services (ISS) is committed to fostering cultivating and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.
Required Experience:
IC
About Company
Institutional Shareholder Services is the world’s leading provider of corporate governance and responsible investment solutions.
