Client Ops Associate I Billing Operations Data Management
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Department:
Job Summary
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area
As the Client Ops Associate I in Billing Operations Data Management you are responsible in processing and complete assigned set of feeds within expected SLA.
Job Responsibilities
Process and complete assigned set of feeds within expected SLA
Ensure proper coordination amongst Billing functions to get invoices produced and delivered within SLA
Escalate timely and work closely with your manager for anything that may result to an escalation or anything that is foreseen to result as one. This is to ensure that appropriate controls and stakeholder management take place as the issue progresses through resolution.
Participate or lead process improvement initiatives aimed to reduce manual process or for improvement of client experience
Partner effectively with Risk Management to ensure adequate risk mitigation strategies are in place and followed
Assist your manager for any BAU-related metrics reporting
Required qualifications skills and capabilities
4years of finance operations and reconciliations experience
Knowledge and background in Securities Services
Able to prioritize and respond to changing work patterns.
Demonstrate analytical and problem-solving abilities while possessing a mindset of accuracy and attention to detail.
Embraces corporate change and possesses a flexible approach to work.
Ability to understand end-to-end process and associated details
Must be fluent in English language: Verbal written and conversational
Preferred qualifications skills and capabilities
Experience in Billing Operations would be considered a plus.
Shift Schedule: 9am-6pm PHT but may rotate as needed
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
