Assistant Lecturer In Computer Engineering Jobs in Mandaluyong

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

What success looks like in this role: Provides Tier 2 support. Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with resolution o...

What success looks like in this role: Monitors the ticket queue allocation execution and resolution status. Identifies recurring trends difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades. Ensures provision of end-to-end support to...

What success looks like in this role: Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with resolution of Issues with network con...

What success looks like in this role: Supervises the efforts of Service Desk teams within an assigned region. Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members clients or other teams. Mentors and tr...