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Peak Support
About the RoleWe are seeking an experienced and emotionally intelligent Escalation Tier 2 Support Specialist to manage high-risk complex and sensitive member cases via phone and email channels. This role serves as a second-level escalation point and requires excellent verbal and writt
About the RoleWe are seeking an experienced and emotionally intelligent Escalation Tier 2 Support Specialist to manage high-risk complex and sensitive member cases via phone and email channels. This role serves as a second-level escalation point and requires excellent verbal and writt
