Customer Experience Lead Jobs in Nigeria

Position Name: Senior Manager Customer ExperienceDivision / Function:  Customer Experience Location of the Job: AbujaReports to: AVP Minigrid BusinessRole SummaryThe Manager Customer Experience (CX) is responsible for leading end-to-end customer engagement revenue protection and service quality acro...

This programme is divided into the following Streams:Supply ChainMaintenanceProductionHigher National Diploma (HND) or Ordinary National Diploma (OND) in Engineering or a closely related field from a recognized institution.Relevant Trade Test Certificate is required.02 years of relevant work experie...

REPORTSReports to: Chief Operating Officer / Managing DirectorScope: End-to-end supply operations across one or multiple sites (manufacturing warehouses distribution); domestic and/or exportKey interfaces: Procurement Manufacturing/Plant Managers Quality & Food Safety Maintenance/Engineering Plann...

Acumen Academy West Africa is seeking an experienced strategic and highly organized program manager with a minimum of 7 years of experience to lead the delivery of the Climate-Focused Fellowship in West Africa. The Fellowship sits within the BUILD pillar of Green RISE (Resilient Impact through Susta...

The YPP is part of our talent pipeline strategy offering experienced candidates an opportunity to deepen their knowledge and build required competencies necessary for future managerial/leadership roles.The Program is designed to be cross-functional & cross-business rotation experiential/practical kn...

An Entertainment Company based in Lagos is hiring a for a Marketing Lead who will lead all marketing strategy and execution for theatrical film releases (local and international acquisitions) Cinemas (all locations in Nigeria) and corporate brand positioning within the Nigerian market. The role is c...

Purpose StatementWe are hiring a highly organized and execution-focused Program Manager to lead and manage our participation in global accelerators incubators venture studios and non-dilutive funding programs. This role owns the end-to-end application pipeline from identifying the right programs to...

Application RequirementsBe a university undergraduateHave completed at least two years of their degreeBe on track for a First class or Second Class Upper degree or equivalentBe available to resume physically for the program in June 2026 if successfulDesired Skills and ExperienceWe seek high quality...

Promptly respond to all inquiries via Instagram WhatsApp Email and Live Chat (aiming for instant feel).Explain the heritage artisanal techniques (Adire Aso-oke) and the story behind each collection to international buyers.Provide detailed fit consultations converting Nigerian/UK sizing to US EU and...

Only Ghanaian Nationals will be accepted for this program.COMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together they changed enterprise software and reinvented how business was done. Today as a market leader in enterprise application software...

Job Title: Interim Program ManagerProject: Strengthening Farmers and SMEs Resilience through Climate Smart Grain Production in Nigeria (StreFas)Location: Zaria Kaduna State Nigeria.Reports to: Country Director About TechnoServe:Everyone deserves the opportunity to build a better future. This simpl...

DRASA (Dr. Ameyo Stella Adadevoh) Health Trust is a leading indigenous public health nonprofit organization in Nigeria developing a network of Health Champions who are catalysts of change while simultaneously working with federal state and local institutions to shape public policy and institutionali...

Sproxil is a global technology company delivering trusted data product authentication and market intelligence across healthcare and consumer Nigeria Sproxil partners with donor agencies governments NGOs and private sector stakeholders to design and implement large-scale technology-enabled public he...

OverviewJhpiego is seeking to engage Research Program Manager who will work with Jhpiego team on the Impact evaluation for the COVID-19 Response Mechanism (C19RM) grant in Nigeria. The C19 RM is a large-scale multi-partner national investment to strengthen pandemic preparedness emergency response an...

OverviewJhpiego is seeking to hire a Program Manager to support the development of the C19RM End-of-Project Programmatic Report by providing thematic insight analytical depth and technical rigor across assigned focus areas. Working under the strategic direction of the Team Lead the Technical Advisor...

Quality Monitoring:Regularly monitor and evaluate customer interactions across various channels (phone email chat etc.) to ensure adherence to quality standards and procedures.Use quality monitoring tools and techniques to assess performance and identify areas for improvement.Analyze and score custo...

Our client is a management consulting and business advisory firm delivering top-tier advisory and technical services to philanthropic foundations international organizations donors governments non-profits and corporations.Job SummaryThe Finance Lead will drive strategic financial management across t...

DescriptionAbout Evidence ActionAt Evidence Action we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions forging healthier futures for generations.Our model operationalizes leading academic research...

COMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together they changed enterprise software and reinvented how business was done. Today as a market leader in enterprise application software we remain true to our roots. Thats why we engineer soluti...

OverviewTheProgram Assistant (PA)will provideday-to-day programmatic technical and administrative supportto ensure the smooth implementation and coordination of the Quality Improvement (QI) Project at national and state levels. The role supportsproject operations implementation monitoring documentat...