Customer Service Representative

Gema Solutions


Job Location:

Amsterdam - Netherlands

Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Representative Dutch Speaker Remote Portugal

We are looking for Dutch-speaking professionals to join an international Customer Service project based in Portugal. This is an excellent opportunity for candidates seeking an international career in a multicultural and fast-paced environment while working remotely from Portugal.

As a Customer Service Representative you will support customers by providing high-quality assistance ensuring customer satisfaction and maintaining professional communication standards.

Job Details

  • Position: Customer Service Representative
  • Language Requirements: Dutch (C1/C2) English (B2)
  • Location: Porto Portugal
  • Work Model: 100% Remote
  • Start Date: June 2026
  • Schedule:

    Monday to Friday 07:30 to 17:00

    Weekends Off (Saturday & Sunday)

  • Contract: Permanent/Long-term

Salary & Benefits

  • Competitive base salary
  • Performance bonus
  • Paid training
  • International career growth opportunities
  • Multicultural work environment

Relocation Package

  • Shared accommodation for up to 12 months for candidates relocating from outside Portugal
  • Relocation support inside Portugal
  • Full details discussed during the interview process
  • Flight ticket not included

Responsibilities

  • Provide professional customer support via different communication channels
  • Assist customers with inquiries and problem resolution
  • Maintain high-quality service standards and KPIs
  • Handle customer interactions with professionalism and empathy
  • Work efficiently in a dynamic and fast-paced environment

Requirements

  • Native or fluent Dutch (C1/C2)
  • Good level of English (B2)
  • Strong communication and interpersonal skills
  • Customer-oriented mindset
  • Ability to multitask and adapt quickly
  • EU citizenship or valid work authorization for Portugal

About the Company

Join an international company offering career growth opportunities ongoing training and the possibility to work with a diverse and global team while enjoying life in Portugal.

Start your next international adventure in Portugal 𝘼𝙥𝙥𝙡𝙮 𝙣𝙤𝙬!


Customer Service Representative Dutch Speaker Remote Portugal We are looking for Dutch-speaking professionals to join an international Customer Service project based in Portugal. This is an excellent opportunity for candidates seeking an international career in a multicultural and fast-paced envir...