Service Quality Jobs in Casablanca

We are looking for a Service Delivery Lead to be the boots-on-the-ground owner of one of Glovos BPO hub locations in Africa. You will be the primary point of contact between Glovo and the outsourced operation at your site ensuring the teams you work with consistently deliver a 5-star experience to o...

Job DescriptionAre You Ready to Make It Happen at Mondelēz InternationalJoin our Mission to Lead the Future of Snacking. Make It Matter.In this role you are the single point of contact for local leaders in a specific geographic or plant location. You manage the interactions between business stakehol...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...