P&C Operations Sr Coordinator

The HR Employee Services Analyst LATAM provides operational support and direct employee service across Mexico and other Latin American countries. The role aims to ensure a positive employee experience through benefits administration vendor coordination and support in informative engagement initiatives. The analyst works closely with local and regional teams. Tools such as Oracle Coupa and Workday are used to ensure accuracy compliance and alignment with Mattels global standards.

What Your Impact Will Be

• Coordinate and maintain effective relationships with external HR service providers ensuring timely PO creation invoice tracking contract compliance accurals control and service quality.
• Manage onboarding and offboarding processes including tracking employee enrollment and removal from insurance policies and other benefits across Mexico Peru Chile Brazil and Colombia.
• Provide direct support to employees addressing inquiries related to benefits internal processes and HR policies.
• Conduct detailed analysis of reports from Oracle and Coupa as part of internal audits supporting account tracking and budget optimization for the HR area.
• Document and update standard operating procedures (SOPs) related to employee services.
• Participate in continuous improvement initiatives to streamline processes and enhance employee satisfaction.
• Actively support engagement initiatives including internal surveys and informational events about employee benefits to strengthen the connection between employees and Mattels value proposition.

Qualifications :

What Were Looking For

• Bachelors Degree Bachelors Degree Business Administration
• Bachelors Degree Bachelors Degree Psychology
• Bachelors Degree Bachelors Degree Human Resources
• Bachelors Degree Bachelors Degree Engineering
• Bachelors Degree Bachelors Degree Mathematics.
• 2 in administrative HR roles
• Analytical mindset with a continuous improvement approach.
• Proactive customer-focused and collaborative team player.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Strategic vendor management and contract-based organization.
• High-impact organizational capabilities in structuring workflows timelines and deliverables aligned with contractual obligations.
• Advanced analytical thinking and data-driven decision-making to optimize operational efficiency.

Additional Information :

What Its Like To Work Here

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors
 

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver result
   

Who We Are

Mattel is a leading global toy company and owner of one of the strongest catalogs of childrens and family entertainment franchises in the world. We create innovative products and experiences that inspire entertain and develop children through play. We engage consumers through our portfolio of iconic brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO and MEGA as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content gaming music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https // and .

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities females veterans individuals with disabilities and those of all sexual orientations and gender identities.

Remote Work :

No

Employment Type :

Full-time