Manager, Community Marvel Strike Force

Scopely is looking for a Manager Community to join our Marvel Strike Force team in Canada on a remote basis.

At Scopely we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing publishing and innovating the mobile games industry connecting millions of people around the world daily.

Marvel Strike Force is Scopelys squad-based Hero Collector RPG housing heroes and villains across the Marvel Universe.

What You Will Do

As the Manager Community you will lead the day-to-day community function for MARVEL Strike Force. This role is responsible for translating business priorities into clear effective player-facing communication and community operations. You will own the execution of the community strategy across channels manage communication planning for launches and live-service beats and ensure player sentiment and community context are reflected in how we engage our audience.

You will serve as a key operational lead for the community function helping the team prioritize effectively maintain player trust and deliver clear consistent communication that reflects the player experience.

Community Strategy & Execution

• Execute and evolve the community strategy across key platforms tone engagement models and player feedback loops
• Manage day-to-day community operations and communication cadence
• Ensure messaging is clear consistent and aligned with player sentiment and business priorities
• Support continuous improvement of communication systems workflows and team processes

Team Leadership & Operating Cadence

• Lead the day-to-day work of community managers and/or community specialists
• Set weekly and monthly priorities operating rhythms and execution standards
• Foster a high-quality player-first approach to community engagement
• Support team development through feedback coaching and performance management

Cross-Functional Collaboration

• Partner closely with Strategic & Product Marketing Product Live Ops CRM and Player Experience teams
• Ensure community insights inform messaging launch planning and player-facing communications
• Help align player communication with in-game experience known issues and major product beats

Voice of the Player & Feedback Loop

• Monitor player sentiment and discussion trends across community surfaces
• Synthesize feedback into actionable insights for internal stakeholders
• Help maintain clear feedback loops between the community and cross-functional teams
• Ensure player concerns updates and decisions are communicated back with clarity and transparency

Live-Service Communication

• Lead communication planning for launches updates incidents and major game moments
• Support escalation planning and messaging during sensitive or high-impact player-facing situations
• Help shape and maintain the games community narrative across channels
• Oversee execution of the editorial and community content pipeline

Community Content & Creator Support

• Partner with Marketing and creator partners on community-facing content initiatives
• Support programs that strengthen engagement authenticity and player advocacy
• Help coordinate community content calendars and player-facing moments across teams

Measurement Reporting & Optimization

• Track community KPIs including engagement sentiment responsiveness and player trust indicators
• Provide regular reporting and insight summaries to stakeholders
• Use surveys qualitative and quantitative feedback and social monitoring to identify trends and opportunities
• Refine communication plans and community programs based on performance and learnings

What Were Looking For

• 5 years of experience in community social or player engagement
• Experience managing community programs for live-service games
• Strong judgment in player communication prioritization and escalation handling
• Experience collaborating cross-functionally with Marketing Product Live Ops CRM and/or Player Experience
• Strong written and editorial instincts with the ability to adapt tone to different player situations
• Experience translating player sentiment into actionable recommendations
• Data-informed mindset with experience using engagement and feedback signals to improve outcomes
• Strong organizational skills and ability to manage multiple priorities in a fast-paced live environment

Bonus Points

• Experience with large midcore live-operated F2P mobile games
• Strong collaborative approach with Marketing Product and Player Experience partners
• Experience supporting creator programs and community-led content initiatives

Please ensure that the résumé/CV you attach is written in English.

About Scopely

Scopely is a leading video game and global interactive entertainment company home to many of the worlds most beloved and enduring experiences including two of the most successful mobile games of all-time MONOPOLY GO! and Pokémon GO along with Stumble Guys Star Trek Fleet Command MARVEL Strike Force WWE Champions the Scrabble franchise Yahtzee With Buddies and many others. Across mobile web PC and console Scopely creates develops publishes and live-operates one of the most diversified and award-winning portfolios in the games industry bringing hundreds of millions of players together through a shared love of play.

Founded in 2011 Scopely is powered by its exceptional team including thousands of world-class gamemakers around the globe a distinctive tenet-driven culture and its proprietary technology platform Playgami. Together these strengths have fueled Scopelys position as the #1 mobile games company in the U.S. and #2 globally generating more than $10 billion in lifetime revenue. Whether building global sensations like MONOPOLY GO! from the ground up or expanding through strategic acquisitions including the FoxNext GSN and Niantic games businesses Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the 100 Most Influential Companies in the World by TIME magazine and one of Fast Companys Worlds Most Innovative Companies and Best Workplaces for Innovators Scopely believes that video games can be a force for good creating meaningful connections vibrant communities and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information visit: to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @.

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Employment at Scopely is based solely on a persons merit and qualifications. Scopely does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition (including breastfeeding) or any other basis protected by law. We also consider qualified applicants with arrest or conviction records consistent with applicable federal state and local law.