We are looking for a Logistics Vendor Documentation Analyst to support the onboarding and compliance processes of logistics service providers and vendors in the U.S.

This role is responsible for ensuring all service workers vendors and operational partners meet required compliance standards before activation and throughout engagement. You will manage onboarding workflows background screening processes and compliance tracking systems to ensure adherence to company policies client requirements and regulatory guidelines.

This opportunity is ideal for candidates with experience in operations call centers or logistics environments who are detail-oriented and comfortable working in high-volume process-driven settings.

• Bachelors degree preferred

• 13 years of experience in operations vendor onboarding compliance support or back-office roles

• Experience in call center logistics 3PL or high-volume environments is highly desirable

• Exposure to background checks onboarding processes or data validation.

• Experience working with vendors or external stakeholders

• Advanced English (C1) mandatory

• Strong attention to detail and accuracy

• Ability to manage high-volume tasks with speed and quality

• Experience with data tracking tools (Excel Airtable CRMs or similar)

• Strong communication skills (written and verbal)

• Ability to follow structured processes and meet deadlines

• Proactive mindset with strong follow-up and problem-solving skills

• Interaction with US vendors

• Review and process onboarding submissions to ensure accuracy and completeness

• Validate required documentation and screening requirements

• Ensure vendors meet all requirements before activation including:

  • Background checks (e.g. First Advantage or Candid)

  • Drug testing (5-panel)

  • Motor Vehicle Records (MVR) for drivers

Data Tracking & System Updates

• Maintain accurate and up-to-date records in internal systems

• Track onboarding progress and update status consistently

• Ensure all records are complete accurate and audit-ready

Vendor Communication & Follow-up

• Communicate with vendors and stakeholders on pending requirements

• Perform consistent follow-ups to ensure timely completion

• Provide clear guidance on next steps

Issue Resolution & Escalation

• Identify discrepancies or missing information

• Escalate complex issues and support resolution

• Coordinate reprocessing when needed

Quality & Compliance Support

• Support audits and ensure adherence to defined processes

• Maintain accurate documentation and audit trails