Service Levels Jobs in Mauritius

Purpose of the jobTo ensure the effective and timely fulfilment of IT service requests raised by users following agreed procedures and service levels.  The Request Fulfilment Service Desk Analyst plays a key role in maintaining service by processing access software and hardware requests efficiently...

Job DescriptionResponsibilitiesYou will have to report on a frequency as determined by your direct reporting line on statistics and KPI reporting as may be required in a timely manner.You will be required to compile KPI statistics time analysis statistics on task delivered / deliverable to clusters...

This role includes responding to all Rewards & HVC queries in a timely and professional mannerWork across multiple products with a focus on bingo slots casino games and sports.Liaising with high value clientele through email phone live chat and account messaging on a daily basisDevelop good rapport...

Purpose of the jobTo ensure the effective and timely fulfilment of IT service requests raised by users following agreed procedures and service levels.  The Request Fulfilment Service Desk Analyst plays a key role in maintaining service by processing access software and hardware requests efficiently...

We are seeking an experienced and motivated Application Management Manager to lead our dedicated Application Management team. This critical role involves overseeing the maintenance support performance and lifecycle management of our core business applications. You will ensure our application portfol...