Resources Planning and Analytics Manager

We deliver the best GIS solutions in the world with the brightest minds on the map.

What are the issues that matter most to you Climate change national security disaster response

At Esri Malaysia youll work with people at the forefront of these issues connect them with the best tech and solutions and get an inside look into the real-world challenges that shape our future.

We turn problems into opportunities and that takes two things:

• The most powerful GIS technology and solutions.
• Driven talented and passionately curious people.

Here we connect them and thats how we achieve incredible things for communities economies and for your career.

About the Role

The Resources Planning and Analytics Manager plays a key role in ensuring smooth and efficient service delivery operations. This role is responsible for operational reporting performance tracking resource planning and process improvement to support business growth and delivery excellence.

You will work closely with Delivery Services Leadership Project Managers HR and other stakeholders to manage resource allocation monitor team utilisation and support workforce planning across projects and services.

The ideal candidate is analytical organised and proactive with strong experience in operational management reporting and resource planning within a fast-paced environment.

The key responsibilities include:

• Build maintain and govern high-quality data-driven reporting across service delivery including portfolio/project health resourcing utilisation financial performance and forecasting.
• Manage and prioritise Group-wide resourcing requests ensuring optimal allocation based on skills capacity availability and business objectives.
• Maintain a consolidated accurate inventory of skills competencies and certifications across regions.
• Conduct regular skills assessments and workforce needs analysis to identify gaps upskilling opportunities and future capability requirements.
• Analyse resourcing performance and utilisation data to optimise allocation improve efficiency and address underutilisation or capacity risks.

About You - Applicants must be local Malaysian to be considered for this role.

You will be successful if you have:

• Bachelors in Geography Engineering IT Science or related field.
• Minimum 5 years of experience in resource management project management or professional services environments with the ability to effectively manage and optimise enterprise-level workforce planning and allocation.
• Knowledge with SFIA framework.
• Experience in designing building and maintain business intelligence dashboards in PowerBI with associated application modelling and dataflow management skills.
• Proficiency in the full Microsoft Office Suite with particular emphasis on MS Excel Power BI Power Automate and SharePoint.
• Familiarity with the businesss chosen platforms and tools and where previous experience with ERPs PSAs CRMs and task-based management systems highly regarded.
• Experience or knowledge in GIS is an added advantage but not mandatory.

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For further details or if you have any questions please contact our Talent Acquisition team by mail at (Fadhillah).