IT Specialist

Company Background
A leading manufacturer of prefabricated modular data center solutions specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia it delivers innovative solutions for hyperscale data center projects globally.

Responsibilities:

• Provide day-to-day IT support including hardware software network and user support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist with early-stage IT infrastructure setup for the Thailand factory.
• Track and coordinate low-voltage (ELV) engineering projects at the Thailand factory Johor Bahru Plant 2 and Johor Bahru Plant 3.
• Coordinate with internal departments vendors and contractors to ensure timely progress and proper execution of IT and ELV projects.
• Troubleshoot and resolve IT-related issues to minimize system downtime and operational disruption.
• Assist in IT infrastructure deployment system configuration and ongoing maintenance activities.
• Maintain proper documentation for IT support activities system configurations and project progress.
• Ensure IT systems and project implementations comply with company standards policies and information security requirements.
• Coordinate with internal departments and factory teams to support IT operations and project requirements.
• Coordinate with external vendors contractors and service providers related to IT and ELV systems.

Job Requirements:

• Diploma or Bachelors degree in Computer Science Information Technology Network Engineering or a related discipline.
• Experience in IT support and basic network administration.
• Knowledge of low-voltage (ELV) systems is an advantage.
• Proficient in English and Chinese (spoken and written).
• Willing to travel to the Singapore office and Thailand factory when required.

Salary Range: Up to RM6k