Content Moderator

Join a global digital platform team dedicated to creating a safer and more trusted online experience for users worldwide.

As a Content Moderator you will review and assess user-generated content to ensure it complies with platform policies and community standards. Your work plays a key role in maintaining a positive secure and responsible digital environment for users and businesses.

Full training is provided on moderation policies tools and workflows to support your success in the role.

Please note: This role may involve exposure to sensitive graphic or disturbing content.

Key Responsibilities

• Review classify and moderate user-generated content according to platform guidelines
• Identify and remove inappropriate or harmful content
• Meet performance targets (KPIs & SLAs)
• Escalate high-risk or sensitive cases following internal procedures
• Ensure confidentiality and proper handling of user information
• Participate in ongoing training and policy updates
• Collaborate with team members and supervisors for operational excellence

Requirements

Education

• Diploma Degree or equivalent qualification in any field
• Fresh graduates are strongly encouraged to apply

Language

• English proficiency at B2 level or higher (reading writing speaking listening)

Core Skills

• Strong attention to detail and accuracy
• Ability to work in a fast-paced KPI-driven environment
• Good time management and multitasking skills
• Emotional resilience when handling sensitive content
• Willingness to work rotational shifts

Technical Skills

• Typing speed: minimum 40 WPM with 90% accuracy
• Basic computer literacy
• Familiar with Microsoft Office and Windows

Preferred

• Experience in content moderation customer service or operations support is an advantage
• Familiarity with social media platforms and online communities
• Understanding of digital safety and online policy frameworks
  
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