Customer Service Jobs in Kota Kinabalu

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee sa More...

Job ResponsibilitiesSalesDrive sales generating activities to achieve sales target of the assigned outlets.Ensure sales collection are in order and bank into companys account.Operations ControlTo supervise the performance of the PIC to carry out their duties in accordance with company More...

Job ResponsibilitiesSalesDrive sales generating activities to achieve sales target of the assigned outlets.Ensure sales collection are in order and bank into companys account.Operations ControlTo supervise the performance of the PIC to carry out their duties in accordance with company More...

DescriptionJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales property departments and customer to ensure consistent high level service throughout pre-event event and post-event phases of property events. This position primarily handles events of a More...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on book More...

DescriptionJOB SUMMARYDevelops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brands target customer and property employees. The position provides the financial expertise to enable the successful implement More...

DescriptionJOB SUMMARYOversees daily call center operations to ensure that guests and potential guests receive efficient and effective telephone service and that revenue opportunities are maximized. Facilitates initial and ongoing training for the call center staff. Assists with the p More...

DescriptionHOTEL DESCRIPTIONSet to open in Q3 2025 the Sheraton Kota Kinabalu Hotel will feature 333 rooms and is strategically located at the intersection of Jalan Laiman Diki Road and Jalan Coastal Road. The hotel is just a 20-minute drive from Kota Kinabalu International Airport an More...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to ac More...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to c More...

DescriptionJOB SUMMARYResponsible for hotel laundry daily operations and services. Position directs and works with employees to wash dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work envi More...

Job Summary Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customersGeneral Responsibilities Support superior in managing day-to-day operating expenditures against operating budgets to ensure effici More...

Job Summary Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customersGeneral Responsibilities Support superior in managing day-to-day operating expenditures against operating budgets to ensure effici More...

DescriptionPOSITION SUMMARYCheck figures postings and documents for correct entry mathematical accuracy and proper codes. Organize secure and maintain all files records cash and cash equivalents in accordance with policies and procedures. Record store access and/or analyze computerize More...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications More...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and serv More...

DescriptionJOB SUMMARYAccountable for the quality consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation More...

DescriptionJOB SUMMARYAssists in the oversight of the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections and ho More...

DescriptionHOTEL DESCRIPTIONSet to open in Q3 2025 the Sheraton Kota Kinabalu Hotel will feature 333 rooms and is strategically located at the intersection of Jalan Laiman Diki Road and Jalan Coastal Road. The hotel is just a 20-minute drive from Kota Kinabalu International Airport an More...

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of question More...