Service Desk Jobs in Luxembourg

Are you ready to discover the role of an IT Support Specialist in NetcompanyAs an IT Support Specialist you will:Analyze incidents first and second-line customer liaison with the purpose of maximising the first call resolution rateAct as a service desk agent incident agent and analyst problem agent...

Mission(s) générale(s) - Raison dêtre : Assure pour chaque client un accueil de nuit personnalisé et chaleureuxContribue à sa satisfaction permanente en assurant une prestation de qualité dans le respect des normes et procéduresEst responsable de létablissement après le départ des responsables de jo...

Are you ready to discover the role of a Junior Helpdesk Agent in NetcompanyAs a Junior Helpdesk Agent you will:Maintain daily an Atlassian-based knowledge database system and ticketing tools (Confluence and JIRA).Communicate and share experiences with team colleagues in an open and structured way.Id...

Tasks:Act as a second line of support for all technical support issues.Conduct diagnostics to determine the nature of problems provide technical support and perform repairs when possible to hardware software and equipment.Onboarding of new Staff.Provide support in the Video conferencing domain.Provi...

A leading banking institution in Brussels is seeking an IT Workplace Support Expert to provide second-line technical assistance optimize digital workplace environments and deliver premium support to VIP users. This role involves hands-on work with modern Microsoft technologies and offers an opportun...