Digital Customer Experience Jobs in Kenya

To understand and resolve customers queries on product service and accounts problems in a courteous and professional way to ensure customers satisfaction. To Order and monitor the stocks for the Service centers Regional Branches and AgenciesTo carry out Stock taking and report on the same to the Bra...

The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in phone WhatsApp and online customers. The role is responsible for ensuring every customer interaction is handled professionally inquiries are responded to promptly and...

Position: Head of Customer ExperienceReporting to: CEO or to any other person as may be designated by the ManagementJob Scope: The Head of Customer Experience (CX) holds overall responsibility for defining and executing our customer experience vision and strategy. This leadership role ensures that e...

Key Responsibilities:Lead Generation & Qualification:Assist in identifying potential leads through online research email outreach social media and referrals.Support preliminary lead qualification under the guidance of the Customer Engagement Specialist.Conduct basic research on prospective clients b...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts Enterprise Resource Plannin...