Yacht Account Manager
Posted on :
13-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-02-2024
Job Description
Req ID : 2525053
NOTE: This is a hybrid land based role
Primary Responsibilities:
- Provide a point of contact for Owner/Captain/Crew for 24/7 support. Regular communication with Owners & Captains is required to ensure total client satisfaction is upheld.
- New client setup implementation of onboard documentation standards & protocols.
- Implement vessel management software & Safety Management System onboard ISM/miniISM vessels and provide guidance to crew.
- Supervise upkeep of vessel certification & paperwork in liaison with Fleet Administrator Captains & offic
- Ensure Flag and Class requirements are met and upheld.
- Review regulatory updates and implement as needed into department procedures & documentation.
- Assist with preparation & conduct of company Flag State audits for compliance with regulations (ISM/ISPS/MLC).
- Perform regular audits of vessels software and on board to ensure compliance with ISM ISPS MLC & relevant regulations. Also to confirm safety & compliance systems are in place including technical safety audit and to inspect general condition.
- Visit yachts worldwide to perform onboard internal audits as required by regulations (ISM/ISPS/MLC).
- Assist with development and continual improvement of our internal procedures/software tools & vessel management software (BLUE).
- Facilitate handovers between Captains & Heads of Department.
- Work closely with Yacht Account Manager regarding accounting & annual & monthly budgets.
- Work closely with Yacht Account Manager to ensure proper management & approval of invoices.
- Negotiate & control approvals for significantcost projects in accordance with vessels Purchasing Authority.
- Provide technical consultancy support with vessel surveys & shipyard periods.
- Visit yachts and provide Vessel Visit Reports to owner on a regular basis.
- Ensure shipyard/marina agreements are reviewed by insurance.
- Provide support with insurance claim management.
- Corporate liaison with shipyards and vendors to verify and negotiate proposal and contracts and ensure discounts that can be passed onward to clients.
- Visit shipyards to determine quality of work and condition of yard itself.
- Liaison with sales brokers and Owners regarding operational issues and concerns of Owners.
- Attend industry events seminars & conferences worldwide as required.
- Support new business initiatives as directed.
- Must have prior Maritime experience as Captain or Chief engineer
- Must have valid passport; International travel as required
- Excellent IT skills & strong proficiency in both Mac & Windows operating systems & office software
- Must be available after core business hours weekends and holidays
- STCW 11/2 Certificate of Competency (Master Unlimited) or STCW 111/2 Certificate of Competency (Chief Engineer Unlimited)
- Competency with MS Excel and Word
- Previous experience in luxury yachting is highly preferred
- DPA designation is highly preferred
- Naval architect or Maritime Engineering degree is preferred
- Experience with vessels over 100 is highly preferred
- Ability to work fluently with Pages/Numbers/Keynote AND PowerPoint is highly important
Employment Type
Full Time
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
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