Xstore Lead Support Analyst

Title: Xstore Lead Support Analyst

Location: Remote

Duration: 1 year

No H1Bs & CPTs

Job description

• We are looking for an Oracle Xstore Support Lead with a good understanding of Oracle Retail Xstore POS to join our retail team.

Roles & Responsibilities:

• Knowledge in Core Java J2EE JDBC Hibernate and DB Skills.
• XStore Customizations Configurations UI Changes Locale Changes Handling Database issues POS Deployment Debugging the Code Issue Fixing Device Configurations In/Out bound data mapping.
• Good understanding in XStore XOffice ORPOS ORBO ORCO.
• Experience in oracle POS and Xstore POS.
• At least 1 implementation or 2 Support projects for XStore.
• Good communication skills.
• Experience in onsiteoffshore model.

Oracle Retail POS Modules:

• Oracle point of sale application (Client and Server).
• XStore POS (Lead POS and NonLead POS).
• Oracle point of sale application BackOffice & DB.
• Xstore Xoffice (Application and Database).
• Oracle point of sale application Central Office Application & Database
• Sale data processing RTLog
• Master data processing foundation data

• Not looking for a developer looking for someone that has handled the support work of xStore and can help lead the support architecture. This person should be able to speak developer but does not need to be able to do the development work.
• They do not have the bandwidth to train people so this person needs to have been there done that and hit the ground running.
• Currently migrating from xStore v.17 to xStore v.21 experience with implementations and migrations of xStore
• There is a high likely hood that Charter will be moving away from xStore in the future so someone that has a diverse background of supporting and working with various POS systems is highly desired for this role
• Support activities include: Automation scripting DevOPs Support etc.
• This team is not base level support but more of a Tier 2 / Tier 3 level and above.