Wholesale Operations Executive

Castore exists for one single reason to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of massmarket brands and the vision is for Castore to be a premium alternative to these the natural brand of choice for discerning athletes who demand the very best.

The Role

An exciting role has been created for a Wholesale Operations Executive to join our growing team to assist in the process of delivering our growing wholesale business to our retail and distributor partners globally.

Through our partnership profile and exciting growing mainline the demand for Castore is seeing us partner with the biggest retailers in the market as well as developing a distribution network on a global scale.

As the Wholesale Operations Executive you will be working collaboratively alongside the Wholesale Operations Manager to service and maintain relationships for Castores continued growing group of wholesale accounts. Manage and own the end to end process from the moment the sales order is received until orders are delivered to customer warehouse driving operational excellence and ensuring orders are delivered OTIF.

Responsibilities

Take full ownership of the endtoend operational management for our prestigious Global Key Accounts such as JD Sports Frasers Group Fanatics and others ensuring operational excellence and toptier service delivery.

Customer facing role to communicate account updates and independent liaise with them to ensure their orderbook is satisfied.

Following the Wholesale departments critical path and seasonal order deadlines and working collaboratively with the wholesale account managers and wholesale operations assistants to ensure custom pricing trade terms quantities requested drop dates customer PO numbers are all aligned so our Merchandising department can place Vendor POs on time.

Efficiently compile and present sales order data to the internal Merchandising team adhering to critical path and seasonal order deadlines.

Collaborate with the Wholesale Operations Manager to establish a wholesaleoriented VAS compliance framework across Castores flagship and international Distribution Centres (DCs) ensuring SLAs are met.

Conduct open orderbook reconciliation meetings with relevant stakeholders providing accurate forecasts to optimise DC resource allocation.

Liaise with finance teams to ensure accurate fulfilment of shipped and invoiced Wholesale Sales Orders resolving any discrepancies or queries promptly.

Skills & Qualities

Essential Knowledge and Experience:

Solid experience in a similar role with a focus on wholesale operations.

Proficiency in working with 3rd party handlers and internal business management software (e.g. SAP Oracle Net Suite Microsoft Navision).

Excellent crossfunctional collaboration skills and adaptability to evolving processes.

Comfortable in a fastpaced dynamic business environment with excellent planning and organization abilities.

Demonstrated flexibility and willingness to learn in a rapidly growing business setting.

Preferred Experience:

Previous experience in a leadership or senior executive role supporting senior management teams.

Personal Qualities:

Ambitious and passionate about contributing to the expansion and development of the role.

Excellent attention to detail and natural problemsolving abilities.

Initiativetaking and trustworthy with a proactive approach to challenges.

Excellent interpersonal skills coupled with a Better Never Stops attitude.

Ability to thrive in a team environment and share in Castores ambitious outlook.

Understanding of geographical and cultural differences.

Proficient in Microsoft Office suite (Excel Word Outlook).

Have a Better Never Stops Attitude.

What We Offer

Competitive salary

Discretionary bonus scheme

25 days annual leave (plus bank holidays)

Modern city centre offices in Manchester

An opportunity to work with global sporting partners

Office breakout space with pool tables dart board and TVs

A chance to build a career with a fast paced high growth brand

Employee assistance programme

Generous staff discount