Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
WFH Data Entry Admin (remote) Urgent Position
The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims cordination team
You will primarily be doing data entry of claims information into our claims management systems
Follow up on missing information in order to process the claim
Review invoices to ensure accuracy
Compile reports from systems with claims information
Benefits
We offers competitive salaries and benefits including: medical/dental/vision plans life and accident insurance 401(K) employee stock purchase plan educational expense reimbursement employee assistance program flexible work hours (availability varies by office and job function) training programs matching gift program and more
Description :
We are looking for a Chat Service Representative to work within our Customer Care department providing legendary support for our ecommerce and client service. The ideal candidate will have email chat and phone customer service experience and be technology savvy. Qualified candidates will be highly independent but also be able to work in a collaborative team environment.
Responsibilities :
Answers incoming customer live chats regarding website navigation issues service questions and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions inquiries requests and problems accurately concisely and appropriately
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Full Time