Web Content Editor

This is a remote position.

Our government client is seeking a Web content editor for a eight weeks contract inside IR35 Editing and approving for information and advice content across the DP site using the content management system Umbraco is a must and other web publishing software. paying particular attention to accurate use of written English and web and digital accessibility (training will be provided) provide professional advice and support to maximize the opportunities for Tower Hamlets Together in the use of web and social media technologies advising on best practice
help information and advice pages/services to move online
plan and implement changes to improve the user experience including revisions to information architecture
use web analytic tools and assistive software to ensure content meets or surpasses minimum accessibility standards.
draft/refresh content to mitigate any potential gaps in information and advice that can negatively impact the wholeness of the customer journey on the Digital Portal (DP)
ensure content speaks from a single voice
content is reflective of strengthbased practice which builds on the positive qualities in people s lives.
create any enquiry forms on the DP that enables a digital customer journey experience
support with any videos that describe the service and how to use the digital portal to improve customer experience.
provide professional advice and support to maximize the opportunities for Tower Hamlets Together in the use of web and social media technologies advising on best practice
help information and advice pages/services to move online
plan and implement changes to improve the user experience including revisions to information architecture
use web analytic tools and assistive software to ensure content meets or surpasses minimum accessibility standards.
draft/refresh content to mitigate any potential gaps in information and advice that can negatively impact the wholeness of the customer journey on the Digital Portal (DP)
ensure content speaks from a single voice
content is reflective of strengthbased practice which builds on the positive qualities in people s lives.
create any enquiry forms on the DP that enables a digital customer journey experience
support with any videos that describe the service and how to use the digital portal to improve customer experience.