Waiter Bhatinda

1. Greeting and Seating Customers:

• Welcome guests with a friendly and positive attitude.
• Assist in seating customers and providing menus.

1. Order Taking:

• Take customer orders for food and beverages.
• Answer any questions about the menu and make recommendations if necessary.
• Ensure accuracy in order details and special requests.

1. Serving:

• Serve food and drinks to customers promptly and efficiently.
• Maintain a professional and courteous demeanor while interacting with customers.
• Monitor table cleanliness and promptly clear dishes and empty glasses.

1. Knowledge of Menu:

• Be knowledgeable about the menu items including ingredients and preparation methods.
• Update menu specials and promotions as required.

1. Upselling:

• Suggest additional items such as appetizers desserts or drinks to enhance the dining experience and increase sales.

1. Handling Payments:

• Present bills to customers and process payments accurately.
• Return change or process credit card payments as necessary.

1. Customer Service:

• Address customer concerns or complaints in a professional and timely manner.
• Ensure a high level of customer satisfaction throughout the dining experience.

1. Team Collaboration:

• Collaborate with kitchen and bar staff to ensure smooth operations.
• Communicate effectively with colleagues to coordinate order delivery.

1. Cleanliness and Hygiene:

• Maintain cleanliness and tidiness in the dining area.
• Adhere to hygiene and safety standards.

1. Upselling and Promotion:

• Promote special events discounts or promotions to customers.
• Encourage participation in loyalty programs if applicable.

• Previous experience as a waiter or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fastpaced environment.
• Knowledge of food safety and hygiene regulations.
• Basic math skills for processing payments.
• Customerfocused with a positive attitude.
• Ability to handle stress and difficult situations with composure.

customer,customer service,customer satisfaction