Virtual Case Manager

This is a remote position.

Virtual Case Manager

• Full Time 40 hours per week
  

• P45000 takehome pay per month
  

• Work Schedule: 11:30 PM to 7:30 AM PHT Monday to Friday
  

About Remote Workmate:

We accelerate your success with our simple direct and transparent recruitment process. As experts in matching global Filipino talents with unlimited offshore job opportunities we re able to guide you throughout your jobseeking journey. We value your time talent and skills to bring out your potential.

We guarantee you fair pay for work done and bring multiple opportunities your way.

About the Client:

Our client is an attorney with over 15 years of experience specializing in complex accident claims. He is known for his track record of successfully handling cases through negotiation and trial with a commitment to ensuring his clients receive the compensation they deserve.

Our client emphasizes personalized legal representation treating each client as an individual rather than a case number. He understands the stress that clients may be under after an accident and tailors legal strategies to meet their unique needs and goals. He has a network of experienced professionals to support his clients claims including doctors accident reconstructionists and engineers.

About the Role:

Our client is seeking a Virtual Case Manager to join his team. This role will primarily involve prelitigation case management tasks in a legal practice. The Case Manager will be responsible for client interaction document management demand preparation communication with insurance companies and collaboration with various stakeholders. This is a remote position and it requires strong organizational and communication skills.

Responsibilities:

• Obtaining organizing and managing client medical records and bills
  

• Work with client to determine providers;
  

• Obtain medical records from all providers organize and document the status of medical records;
  

• Obtain medical expenses from providers and health insurance companies;
  

• Prepare a spreadsheet to track total medical expenses;
  

• Determine and document liens;
  

• Obtaining organizing and managing police reports fire department reports obtaining documents from other governmental entities
  

• Work with the client attorney and legal team to determine what governmental documents and reports need to be obtained;
  

• Obtain said documents/reports from the agency;
  

• Opening new client files;
  

• Once a potential client is accepted as a new client open the file in Clio and Windows File Explorer;
  

• Document statute of limitations in Clio and Excel spreadsheet;
  

• Document government claim form deadlines (6 months from the date of accident) in Clio and Excel spreadsheet;
  

• Document deadline to obtain medical payments from Clients auto insurance company in Clio (1 year from date of accident);
  

• Contact the atfault parties insurance company send a letter of representation obtain adjuster information and receive written confirmation from the insurance company;
  

• Contact the Clients insurance company send a letter of representation obtain adjuster information and receive written confirmation from the insurance company;
  

• Send a letter to the atfault party where appropriate;
  

• Work with clients to determine medical providers health insurance companies auto insurance companies liens;
  

• Obtain documents from the client to support the case such as photographs lost wage information
  

• Work with client and attorney to ensure the client is receiving adequate medical treatment and all documents have been requested and received.
  

Qualifications:

• Previous experience in personal injury law insurance defense or a related field is required.
  

• Knowledge of the injury claim process is essential.
  

• Familiarity with the legal system and legal terminology is desirable.
  

• Basic understanding of medical records and terminology related to injury claims.
  

• Strong organizational skills are crucial for efficiently managing multiple cases documents and deadlines.
  

• Excellent verbal and written communication skills are essential for client interaction negotiations and collaboration with team members.
  

• The ability to work independently make decisions within established guidelines and handle a diverse workload with minimal supervision is important.
  

• Proficiency in using software such as Clio legal software Microsoft Word Outlook Excel and Adobe Acrobat is necessary. Familiarity with legal case management software is a plus.
  

• Proficient in conducting research and summarizing findings.
  

• Maintain regular communication via Slack Zoom and phone calls.
  

• Participate in daily team meetings for updates and collaboration.
  

• Willingness to learn and adapt to the role.
  

• Ability to maintain confidentiality and adhere to ethical standards.
  

• Prior experience in personal injury or wrongful death cases will be considered a plus.
  

Software and Tools:

• Clio Grow
  

• Clio Manage
  

• Ooma VOIP system
  

• Slack for internal communication
  

• Microsoft Office Suite (Word Outlook Excel)
  

• Adobe Acrobat
  

• Ooma Office
  

• Slack
  

• File Explorer
  

Please click "Im Interested" to access our application page to submit your application.

If you are encountering issues in attaching the documents to your job application please send the files directly to and put in the subject line the position title of the role you are applying for.