Virtual Assistant Roster Coordinator

This is a remote position.

ABOUT THE ROLE

• Monitoring phones during rostered hours
  
• Assisting with rostering including staff replacement
  
• Handling client and staff phone calls and SMS
  
• Performing data entry tasks
  
• Managing light bookkeeping duties
  
• Drafting invoices through CRM for review
  
• Monitoring and responding to inquiries on social media platforms
  
• Scheduling social media posts
  
• Assisting with newsletters
  
• Drafting monthly calendar using Canva templates
  
• Preparing staff and client contracts and other onboarding and ongoing documents
  
• Monitoring company emails and addressing inquiries.
  
• Communicating with staff effectively
  

Requirements

• Bachelor s degree preferably in the healthcare industry
  
• At least two (2) years of experience in medical customer & provider liaison
  
• Proficient in Microsoft Office and cloudbased technologies
  
• Excellent organizational and time management skills
  
• Exceptional database management filing and recordkeeping
  
• Professional command in the English language both written and verbal
  
• Strong customer service orientation
  

Benefits