Venue Supervisor 402
Venue Supervisor 402
Posted on :
04-04-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-04-2024
Job Description
Req ID : 2691612
Employer: Sindalah Island Neom
Sindalah is a premier island destination for yacht owners the wealthy and exclusive getaway seekers in a unique relaxed yet vibrant atmosphere. Sindalah aims to capture the spirit of glamour exclusivity and luxury to create a destination renowned for its vibrant and exquisite ambiance glamorous experiences and exemplary standards.
Destination Island for the ultrahighnetworth Saudi and International community is holding a few upscale to ultraluxury resorts a beach club a yacht club a golf course and clubhouse serviced apartments and much more.
The brightest minds in the world are coming together to build a better future; a dream where as citizens of the future we are adding significant value to our environment and the world beyond NEOM.
And you have an opportunity to become a part of this amazing project!
Location: Sindalah Island Saudi Arabia
Contract: 1224 months
Joining date: within one month (once documents are ready)
Working hours: 6 days weekly 910 hours per day including 1 hour break
Position: Venue Supervisor
Salary:SAR (USD)
Company Provides:
Accommodation
Transportation
Airplane tickets
Medical insurance & life insurance
Annual leave
Public Holidays
Duty Meals
Requirements:
• 5 Years experience in a supervisory role within the hospitality or events industry.
• A degree in hospitality management or a related field is preferred.
• Excellent interpersonal written and verbal communication skills with the ability to communicate in English (mandatory) Arabic (preferred) and other languages (preferred)
• Excellent problemsolving multitasking and conflictmanagement skills with a principled approach to understanding problems and opportunities to inform decisionmaking
• Previous experience in a supervisory role within the hospitality or events industry.
• Strong experience in guest operations and guest experience.
• Strong Guest Service orientation.
• Solid experience in managing teams and people.
• Excellent organizational and leadership skills.
• Ability to handle highstress situations and resolve issues effectively.
• Strong leadership and team management abilities.
• Good understanding of health and safety regulations.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including evenings and weekends.
• Ability to operate a vehicle and local KSA license (or ability to obtain one)
Key Responsibilities:
• Oversee the daytoday operations at the designated venue.
• Ensure safety compliance and quality regulations are followed.
• Lead manage and train the venue guest relations team of FOH/BOH staff ensuring seamless and enhanced guest service is maintained at all times.
• Supervise the daytoday performance of the staff and work on correction and realignment to the ethos of Sindalah and the Guest Services team to deliver exceptional experiences
• Handles all guest interactions with the highest level of hospitality and professionalism accommodating special requests whenever possible
• Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge.
• Works harmoniously and professionally with coworkers and managers
• Capture lessons learned that can be utilized to improve and optimize services and strengthen guest satisfaction.
• Lead daily venue briefings ensuring all necessary information is disseminated to the team timely and efficiently.
• Manage team roster and staff allocation to cater to the needs of guests and ensure seamless operations daily.
• Maintain the venue's facilities and carry out regular checks and inspections.
• Manage inventory and order supplies as needed.
• Ensure all machinery and equipment is inspected and maintained.
• Prepare reports on venue operations and performance.
• Encourage issue resolution at the lowest level possible and act as an escalation channel for all mainland lounge or onisland welcome center staff.
• Handle any other duties as assigned by management.
Sindalah is a premier island destination for yacht owners the wealthy and exclusive getaway seekers in a unique relaxed yet vibrant atmosphere. Sindalah aims to capture the spirit of glamour exclusivity and luxury to create a destination renowned for its vibrant and exquisite ambiance glamorous experiences and exemplary standards.
Destination Island for the ultrahighnetworth Saudi and International community is holding a few upscale to ultraluxury resorts a beach club a yacht club a golf course and clubhouse serviced apartments and much more.
The brightest minds in the world are coming together to build a better future; a dream where as citizens of the future we are adding significant value to our environment and the world beyond NEOM.
And you have an opportunity to become a part of this amazing project!
Location: Sindalah Island Saudi Arabia
Contract: 1224 months
Joining date: within one month (once documents are ready)
Working hours: 6 days weekly 910 hours per day including 1 hour break
Position: Venue Supervisor
Salary:SAR (USD)
Company Provides:
Accommodation
Transportation
Airplane tickets
Medical insurance & life insurance
Annual leave
Public Holidays
Duty Meals
Requirements:
• 5 Years experience in a supervisory role within the hospitality or events industry.
• A degree in hospitality management or a related field is preferred.
• Excellent interpersonal written and verbal communication skills with the ability to communicate in English (mandatory) Arabic (preferred) and other languages (preferred)
• Excellent problemsolving multitasking and conflictmanagement skills with a principled approach to understanding problems and opportunities to inform decisionmaking
• Previous experience in a supervisory role within the hospitality or events industry.
• Strong experience in guest operations and guest experience.
• Strong Guest Service orientation.
• Solid experience in managing teams and people.
• Excellent organizational and leadership skills.
• Ability to handle highstress situations and resolve issues effectively.
• Strong leadership and team management abilities.
• Good understanding of health and safety regulations.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including evenings and weekends.
• Ability to operate a vehicle and local KSA license (or ability to obtain one)
Key Responsibilities:
• Oversee the daytoday operations at the designated venue.
• Ensure safety compliance and quality regulations are followed.
• Lead manage and train the venue guest relations team of FOH/BOH staff ensuring seamless and enhanced guest service is maintained at all times.
• Supervise the daytoday performance of the staff and work on correction and realignment to the ethos of Sindalah and the Guest Services team to deliver exceptional experiences
• Handles all guest interactions with the highest level of hospitality and professionalism accommodating special requests whenever possible
• Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge.
• Works harmoniously and professionally with coworkers and managers
• Capture lessons learned that can be utilized to improve and optimize services and strengthen guest satisfaction.
• Lead daily venue briefings ensuring all necessary information is disseminated to the team timely and efficiently.
• Manage team roster and staff allocation to cater to the needs of guests and ensure seamless operations daily.
• Maintain the venue's facilities and carry out regular checks and inspections.
• Manage inventory and order supplies as needed.
• Ensure all machinery and equipment is inspected and maintained.
• Prepare reports on venue operations and performance.
• Encourage issue resolution at the lowest level possible and act as an escalation channel for all mainland lounge or onisland welcome center staff.
• Handle any other duties as assigned by management.
Employment Type
Full Time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
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