UX Researcher
We are looking for an experienced UX researcher to join our SIFT(Strategic Insights and Foresights Team). You will be responsible for helping define and drive the future of our products. Baservices and processes. You will reveal what users need from our products and services by conducting research working with crossfunctional teams and performing usability studies. These responsibilities also include inspiring change delivering oral and written presentations evaluating qualitative and quantitative data and helping the UX team better understand what would make a user&rsquo s experience more intuitive accessible and seamless.
DUTIES AND RESPONSIBILITIES
&bull Conduct user research studies including usability testing field studies interviews surveys etc. to understand user behavior for B2C and B2B products.
&bull Evaluate qualitative research and perform market and ethnographic research to stay alongside of industry trends.
&bull Collaborate closely with crossfunctional teams identifying and assessing research topics relevant to RMgX s products and service offerings
&bull Plan and implement effective user research strategies and methodologies.
&bull Advocate research findings through compelling written and oral presentations
&bull Perform usability studies with consumers to ensure optimal user experiences.
&bull Ask questions gather data and analyze data to derive actionable insights.
&bull Utilize a diverse set of UX research tools for comprehensive analysis.
WORK EXPERIENCE
&bull 3 or more years of proven UX research experience with a focus on service industry tech/design.
SKILLS ABILITIES & KNOWLEDGE
&bull Must have proficiency in the basic research methods like usability testing interviews surveys and field study)
&bull Must have empathy as it&rsquo s crucial to interpret findings in the context of users experiences.
&bull Must have an analytical mindset.
&bull Must have excellent communication skills.
&bull Ability to collaborate with different audiences smoothly.
&bull Must have good problemsolving skills.
&bull Must have good documentation/organisational skills.
&bull Quick and effective communication of research results.
&bull Proficient in all researchrelated tasks including planning evaluation and iteration.
&bull Ability to formulate specific answerable and practical research questions.
&bull Effective collaboration with stakeholders acting as a strategic partner in product decisions.
&bull Strong desire for creative problemsolving with a positive attitude.
&bull Excellent timemanagement skills.
Bachelors or MS in in a human behaviorrelated field only (HCI Psychology Social Science Information Science etc.) or equivalent demonstrable work experience.
Perks and Benefits
- Health Insurance and Personal Accident Insurance
- Unlimited Telehealth Consultations (Generalist and Specialist)
- Unlimited Counselling Sessions (online)
- Unlimited Dental Consultations
- Annual Eye CheckUp
- Quarterly Learning Wallet
- BYOD (Bring Your Own Device) Benefit
- Laptop Buyback Scheme
- Workfromhome Opportunity
- Flexible Timings
ux,research,skills