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We are building ethical technology to break the vicious circle of everyday financial stress for 150M Europeans.
In 2020 we launched the first free cash advance of 100 offering an alternative to expensive overdrafts. By 2022 when we paused our operations following a regulatory change we had gathered 1.2 million registered users to whom we had granted more than 1 million cash advances totaling 61 million.
Last year with the trust and support of our community we returned with an even more powerful product: an account a debit card tools to control your finances and no hidden fees.
Job description :
We are looking for a User Success Officer to join our team in Barcelona.
As User Success Officer you will serve as the frontline ambassador of our incredible product. You will take ownership of all user (customer) requests and resolve them while generating exceptional user satisfaction. You will be the voice of our users in the company and will work closely with the Product Marketing and Engineering teams to create the best user experience in the industry.
Working in a collaborative and fast paced environment you will be involved in the following tasks:
Why join us
Full Time