UPG - Working Profes....
UPG - Working Professionals AC
Posted on :
06-02-2024
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-02-2024
Job Description
Req ID : 2508740
Role: Admission Counsellor / Sr. Admission Counsellor
Experience required: 19 years of relevant experience
Working days: 6 Days T&C
Job Description
Role Summary
We are looking for an admission Counsellor who are extremely customer centric and are
excited by the challenges of a new emerging business environment.
As an Admission Counsellor you will be responsible for developing new leads
communicating with customers understanding their needs and ensuring a smooth sales
process. You must be comfortable making dozens of calls per day working with channel
partners generating interest qualifying prospects and closing sales.
Roles and Responsibilities
Responsible to manage & convert leads for versatile upGrad programs which are in
collaboration with renowned Universities/ Institutes such as IIITB NIMMS IMT
Ghaziabad Deakin Business School IITM Liverpool Business Scholl MICA.
Providing in depth information to prospective learners this includes counselling
through phone email chat and social media.
Identifying references through the existing customer base to increase the sales
pipeline.
Details pertaining to lead discussions & conversion should be updated real time on
CRM (Salesforce) software.
Responsible for Adherence of the inside sales process tools and data management.
Meet and overachieve the given weekly monthly and quarterly target in terms of
revenue as well as number of enrolments.
Handle Objections and Price Negotiations in order to generate Sales Revenue.
Maintain Effective communication till the time learner is onboarded.
Skills Required
Excellent written and spoken communication skills (English proficiency).
Strong sales bent of mind in order to understand and effectively communicate what
upGrad is offering to its prospective students and close applications.
Approachable and vibrant personality.
Ability to approach any situation with patience and very strong empathy.
Passion to deliver the highest levels of customer service at all times.
Must be a team player with the ability to work independently prioritize tasks and
meet targets/deadlines.
Basic proficiency in MS Office Suite (Outlook Word Excel) is preferable.
Screening Points
Industry target BPO/KPO
Should be a Graduate/PG
Must have Minimum 1 Year of relevant experience
If candidate stays out of Delhi candidate should be open for relocation.
Excellent Communications.
tools,salesforce,pipeline,word,email,excel,calls,crm,outlook,upgrad,imt,chat,nimms,machine learning,social media,artificial intelligence,data management,data science,ms office suite,inside sales process
Employment Type
Full Time
Key Skills
- Hydraulic
- Customer Service
- Agile
- BMS Operating
- HVAC
- Inspections
- AC Maintenance
- Air Pressure Handling
- HVAC Design
- Installation
- Private Client
- Troubleshooting
- Air Compressors
- Air Conditioning
- BMS
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