Unified Communications Specialist

Job Title: Junior VoIP & Unified Communications Specialist
Location: USILOFallon
Clearance Required: Secret

Job Details:

Experience Requirements:

Knowledge surrounding one or more of the following: TDM telephone switches VoIP Call Manager VTC systems Competency in at least one of the following devices/vendors: CISCO Juniper Nortel ACME Packet Oracle Session Boarder Controllers (SBC) H.323 endpoints Routers Switches PRIs SBC Video Gatekeepers Network Monitoring Systems and cryptography operation/configuration Ability to perform troubleshooting configuration and restoration of services across multiple platforms. General understanding of IP network topologies. High School Diploma and 13 yrs. of relevant technical experience. Must hold Current DoD8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date. Ability to participate in a 24/7 shift work environment to include working nights and weekends. Must have an active inscope US Secret Government issued security clearance with the eligibility to obtain a Top Secret/SCI Desired Qualifications Technical Control Facility experience. Ticketing systems experience is a plus. Network CCNA JNCIA and similar/relevant certifications are also desirable. Customer service experience. Associates or Bachelors degree desirable. Essential Requirements: US Citizenship is required. Active Secret with the ability to obtain a TS/SCI

Job Duties
Conduct network and telecommunications system incident investigation. Monitor DoDwide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks mobile flyaway kits Voice Internet Service Provider (VISP) and Video Teleconferencing (VTC) systems. Maintain troubleshoot document and repair network devices to include phone systems call managers VTCs network infrastructure and trunk circuits. Analyze network and telecommunications alarms and identify potential issues/solutions. Identify and recommend simple solutions for smooth continuing operation of the DISN network as capacity needs change. Works under limited direct supervision.