UCCE Engineer

This is a remote position.

Job Description:

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Incident & change Management supporting Cisco UCCE Contact Center Platforms.

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Cisco ICM/CCMP/CVP/CUIC & troubleshooting.

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Scripting for call flow changes.

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Exposure on CISCO IVR Call Studio platform.

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Should be having work experience on CUCM/UCCE/CVP platform.

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Should have strong verbal & written communication skills.

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Sound understanding of end to end VOIP Telephony Architecture.

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Sound understanding of UCCE and CVP Call Flows.

Job Details:

Experience: 5-7 years.

Location: Delhi/NCR

Salary: Depends on experience and skills

Notice period: Immediate Joiner or 30 days

Requirements

Education Requirement

Bachelors in Engineering or BTech (Computer Science or Telecom)

Bachelors in Engineering requirement waived for Candidates who have CCIE and any bachelors degree.

Certifications Preference (not required)

CCIE (Collaboration)

CCNP (Collaboration)

CCNA

Benefits

Benefits:

Compensation and Benefits

Excellent Compensation and Benefits.

Company Sponsored Training and Certification Programs

Communication Skills

Excellent verbal and written Communication Skills Required