Treatment Consultant

About us

NAAMA is the worlds first tattoo removal consumer brand living at the intersection of stepchange technology personalised healthcare and body empowerment Were on a mission to change the perception that a tattoo has to be for life and are normalising the evolution of body art with an empowering empathetic hightech tattoo clearing experience

Removing tattoos with lasers isnt a new concept but the way we are doing it is Imagine a laser removal with less pain and clear skin as a result Aside from our exclusive innovative technology what sets us aside from our competition is our vertical integration in this spaceOur very own LightSense laser system is not only the most advanced tattoo removal on the market but its also FDA Cleared and exclusive to NAAMA

With over treatments completed and backed by exceptional reviews its truly loved by our customers We are now embarking on a period of significant global growth and expanding our portfolio of premium studiosNext stop is NYC!

The pace is fast and our expectations are high so we are looking to hire ambitious people who will challenge the status quo and want to be a part of the next exciting stage of our journey Thats where you come in! We have millions of tattoos to remove and millions of lives to improve in the process We look forward to disrupting a $billion industry with you

The Position

Reporting into the Studio Manager some of the areas we will look to you to drive will include

• Assessing clients suitability for treatments
• Carrying out treatments on clients following our internal treatment protocol
• Managing client expectations
• Working closely with the FOH laser technician and marketing teams
• Photography documenting and data capturing
• Assistance with client scheduling
• Working as part of the team to ensure treatment room standards are kept within protocol
• Following Internal Treatment Protocols and CQC guidelines
• Ensuring client retention and high customer success rate

About You

Through the expansion of our trading hours to include Sundays and subsequent increase in bookings we are now looking to hire an additional therapist seeking fulltime employment with flexible weekend and weekday cover Someone who is an excellent communicator a good relationship builder and will drive and nurture our clients journey through thorough assessment and delivery at NAAMA

You will come with a strong beauty therapy proven trackrecord in managing and retention of client relationships managing client expectations and bring your knowhow and confidence to shape and deliver outstanding fivestar guest relations delivering the NAAMA brand standards and carrying out treatments to the highest of standards

You will have a natural affinity and work style that inspires teams to work collaboratively with you whilst always keeping your eye on the bigger picture and delivering effectively but with urgency

What you will need

• It is essential that you have obtained the required Beauty Therapy Level
• It is desirable but not essential to have either Level Aesthetics or knowledge of Laser core
• Excellent communication skills
• Passion for outstanding guest service
• A positive attitude and fivestar service skills
• Ability to build relationships and trust with clients
• Ability to plan and prioritize tasks throughout the day
• Be able to work in partnership with FOH and laser technicians
• Be computer and IT literate

Work Hours and Shifts

Thestudio is open days a week and you will be expected to work hour shifts andat least two weekends per month

Next steps

If our vision to disrupt this untapped market through our product treatment and growth trajectory appeals to you or believe you have what it takes to deliver in this role then wed love to hear from you

If your application interests us you can expect to have a first stage call with our Studio Supervisor and/or our Operations Lead