Travel Support Agent

Shape the Future of Corporate Travel with Us! (German & English Required)

Are you passionate about travel and fostering positive customer experiences Join the global leader in innovative travel management where were revolutionizing corporate travel with cuttingedge technology and a collaborative spirit.

Heres your chance to be a travel hero:

• Become a Customer Champion: Answer inquiries address concerns and proactively ensure customer satisfaction in a caring and customercentric manner.
• Navigate Challenges: Act as a mediator to effectively resolve travel disruptions and minimize impact on customer journeys.
• Empower Informed Travel: Keep customers informed of updates advisories and itinerary changes leading to smooth and wellplanned trips.
• Embrace Continuous Improvement: Analyze data to identify customer trends and proactively implement solutions that enhance service quality.
• Mentor the Next Generation: Share your expertise and guide frontline staff in delivering exceptional customer service.

Why join us

• Be part of a dynamic and innovative team.
• Shape the future of travel with your ideas and passion.
• Competitive salary and benefits: 43200 BGN base salary transportation and performance bonus (50 BGN 300 BGN) bonus for important life events (marriage or university graduation: 500 BGN)
• Thrive in a vibrant environment: Enjoy topnotch amenities diverse career opportunities comprehensive health coverage (including dental and life insurance) relocation assistance and a supportive culture.

Ready to embark on a rewarding journey

Qualifications:

• Strong communication and active listening skills.
• Fluency in German (written & spoken).
• Workinglevel English (B2).
• Travel airline hospitality or similar experience (a plus).
• Customer service experience (a plus).
• Excellent typing and computer skills (MS Office).

Applications close March 18th! Submit your CV today!

Remote Work :

No