Translation Services Staff

Key Responsibilities:

Provide translation and interpretation services for guests and crew members in multiple languages including but not limited to English Spanish French German Italian Mandarin and Japanese.

Assist guests with languagerelated inquiries requests and concerns including translating announcements documents and menus and providing directions and recommendations in their preferred language.

Facilitate communication between guests and crew members during onboard activities events and excursions ensuring that all participants can fully participate and understand the content.

Serve as a cultural ambassador for guests providing insights into local customs traditions and etiquette in various regions and destinations visited during the cruise.

Collaborate with other onboard departments including guest services entertainment and dining to ensure that languagerelated needs and preferences are addressed and accommodated.

Maintain confidentiality and professionalism in all interactions with guests and crew members respecting their privacy and cultural sensitivities.

Stay informed about shipboard activities entertainment options and port excursions and be prepared to provide accurate and uptodate information to guests in multiple languages.

Assist with administrative tasks such as document translation language proficiency testing and recordkeeping to support the efficient operation of the Translation Services department.

Qualifications:

Fluency in English and proficiency in at least one other language commonly spoken by our guests such as Spanish French German Italian Mandarin Japanese or others.

Additional language proficiency is a plus particularly languages spoken in regions visited during our cruise itineraries.

Previous experience in translation interpretation or language services is preferred but not required; training will be provided for qualified candidates.

Strong communication and interpersonal skills with the ability to interact effectively with guests and crew members of diverse linguistic and cultural backgrounds.

Excellent listening and comprehension skills with the ability to accurately convey meaning and intent in both spoken and written communication.

Flexibility to work varied shifts including evenings weekends and holidays as required in a 24/7 operation onboard a cruise ship.

Attention to detail and accuracy in language usage grammar and vocabulary with a commitment to delivering highquality translation and interpretation services.

Professionalism discretion and sensitivity to cultural differences and nuances in language and communication styles.

Remote Work :

No