Trainee Associate Consultant Treatment Assistance

We are a team of professionals, with experience across different aspects of hospital management. We have been instrumental (for the last few years) in developing the brand equity of treatment in India across the world we have achieved this through timely and accurate responses, coupled with putting patient-interests above everything else.

Our step of activities largely comprise as follows:

Identify the hospital and line of treatment (under expert guidance)

Receive the travellers at the airport.

Ensure the right guesthouse for the travellers.

Handhold the patients through the treatment process at the hospital (in person and/or by phone as and when required)

Monitor and track all the admission formalities.

Provide regular medical updates to the sponsor of the treatment (such as, the insurance agency, charity organization, employer, etc)

Keep track of the additional requirements (if discovered during the treatment) and organize interventions accordingly -to strive to ensure that the treatment process does not get disrupted.

Handhold the travellers if they wish to get visa for any other country on their way back home (at extra cost)

Handhold the travellers during their shopping/sight-seeing tours we may or may accompany the travellers, but we coordinate for a smooth and pleasurable experience (at extra cost)

In case the patient/attendant are English constrained, then provide interpreter services (at extra cost)

Job Title : Finance & Medical Assistance Operations

Designation : Trainee Associate Consultant Treatment Assistance

Location : Gurgaon

Education : Graduate and having Good Communications Skills.

Experience : Fresher

Required Skills : Solution-oriented; Proficiency in English; MS Office; Others: Avid Reader; Quick Learner

Job Description:

Understand and manage Accounts, billings and receivable (under expert guidance)

Identify the hospital and line of treatment (under expert guidance)

Ensure the right guesthouse for the travellers (through the selected hospital)

Handhold the patients through the treatment process at the hospital (by phone as and when required; you may need to go once in a while in person, but largely it will be by phone and email)

Monitor and track all the admission formalities (by phone and email)

Provide regular medical updates to the sponsor of the treatment (such as, the insurance agency, charity organization, employer, etc) by email.

Keep track of the additional requirements (if discovered during the treatment) and organize interventions accordingly -to strive to ensure that the treatment process does not get disrupted by email/phone.

Handhold the travelers if they wish to get visa for any other country on their way back home (at extra cost) by phone/email.

In case the patient/attendant are English constrained, then provide interpreter services (at extra cost)

Once you have understood & got trained in the job (and you feel you would want to do business development), then:

o Create new relationships overseas via e-mails, phone & social media.

o Make calls to doctors and other potential clients based in other countries to make them our channel partner & continuously engage with them with persistent follow up.

o Manage international relationships with existing channel partners like doctors, hospitals, insurance companies, travel companies, corporates, etc.

o Increase business & revenues through existing channel partner(s) by creating and implementing promotional strategies, offering value adds & incentive plans etc.

o Create literature/opinions/blogs about various treatments, hospitals, doctors, etc.

o Meet revenue targets.

o Any other work that may be helpful to develop business.

Growth Potential:

Opportunity for international trips to conduct CMEs, OPDs, conference & creating/reviving business relationships.