Tier 2 Technical Support Specialist - 48 600 BGN Salary

Tier 2 Technical Customer Support Opportunity at a Global Tech Leader in Sofia

Project: Gain handson experience supporting customers for a multinational technology corporation renowned for its diverse offerings in software cloud computing and hardware with a pervasive impact on the global computing landscape.

Make a Difference: Join our team in Sofia Bulgaria and play a vital role in delivering exceptional technical support to customers using our industryleading software cloud services and hardware products.

This permanent position offers:

• Competitive salary (48600 BGN/year gross)
  Bonus for important life events 500 BGN

• Opportunity to tackle complex technical challenges for a global technology leader

• Comprehensive training program (8 weeks shadowing)

• Collaborative and supportive work environment with growth opportunities

• Attractive benefits package including health insurance paid holidays transportation allowance and relocation assistance

In this role you will:

• Become an expert: Diagnose analyze and resolve intricate technical problems related to our companys products and services.

• Proactive approach: Monitor system health identify potential issues and contribute to documentation updates.

• Customer champion: Provide exceptional guidance and solutions to customers and colleagues regarding our products and services.

Qualifications:

• Technical support experience: Proven ability to solve complex issues and deliver outstanding customer service.

• Quality assurance involvement: Experience in initiatives that improve service standards.

• Fluency in German (written & spoken) and strong English proficiency (B2)

• Authorization to work in Bulgaria

Ready to join a dynamic team and gain valuable experience with a leading tech company Apply now!

This permanent position offers:

• Competitive salary (48600 BGN/year gross)
  Bonus for important life events 500 BGN
• Opportunity to tackle complex technical challenges for a global technology leader
• Comprehensive training program (8 weeks shadowing)
• Collaborative and supportive work environment with growth opportunities

• Attractive benefits package including health insurance paid holidays transportation allowance and relocation assistance

Remote Work :

No