Therapy Program Manager

Are you ready for an exciting new career opportunity Therapy Management Inc. is seeking a dynamic therapist to lead our therapy team at a highly rated Skilled Nursing facility. As the leader of this team you will collaborate with other therapists facility staff and communicate with residents and families.

About Therapy Management Inc.

Since 2007 we ve been serving patients families and facility teams in senior care communities across the State of Michigan. With a company tagline of CARE BEYOND COMPARE we empower our teams to do everything and anything necessary to deliver stellar care to residents and fanatical customer service to our facility partners. Our team members say things like this about us

• I get so much support and training from my Area Manager.
  
• They are NOT like those big bureaucratic therapy providers.
  
• Expectations are reasonable and care is a priority.
  
• Every day my efforts make a difference to residents.
  
• I ve happily worked for TMI for ten years first as a therapy assistant and now as a program manager.
  
• I love the small supportive culture of TMI. I also like the culture at my facility.
  

SUMMARY

The Therapy Program Manager oversees operations of the rehabilitation department; administers company and facilityspecific policies and procedures; manages manages and develops staffing; completes staff performance evaluations; performs all necessary paperwork/reports; maintains communication with employees patients/clients patient/client family caregiver; presents inservices; and other diverse duties as requested or required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Provide orientation supervision and evaluation of new staff volunteers and students. Ensure appropriate staffing levels and staff mix to achieve department/clinic efficiency and goals.
  
• Manage department/clinic budget to expectations.
  
• Develop and appropriately document quality reporting/quality assurance records.
  
• Complete TMI and facilityspecific reports as required.
  
• Explore recommend and develop new market opportunities and programs.
  
• Attend management and department/clinic meetings and conferences. Conduct staff meetings inservices and other educational programs as appropriate.
  
• Oversee and/or prepare therapy documentation audits and other required department/clinic compliance audits/procedures.
  
• Assist the accounting/billing team and other support staff with authorizations and insurance claims/denials to secure reimbursement as needed.
  
• Comply with disciplinespecific job description for essential duties and responsibilities when providing patient/client care.
  
• Complete necessary documentation in accordance with state and TMI guidelines.
  
• Consult with other members of the rehabilitation team to select treatment programs consistent with the needs and capabilities of the patient/client and to coordinate comprehensive services delivery.
  
• Respond in a timely manner to referrals. Develop effective rapport with referring healthcare practitioners.
  
• Present a positive serviceoriented approach with patients/clients family caregivers facility staff and coworkers at all times.
  
• Facilitate employee training in areas of compliance communication and clinical quality.
  
• Demonstrate ongoing commitment to reducing costs and improving productivity in the rehabilitation department/clinic.
  
• Oversee the scheduling of therapists and patients/clients to maximum efficiencies.
  
• Maintain rapport and positive working relationships with administrators therapy staff the healthcare team patients/clients family and caregivers.
  
• Understand and comply with TMI s policies and procedures including but not limited to universal precautions safety risk and emergency.
  

OTHER SKILLS/REQUIREMENTS

• Strong customer service orientation with the ability to develop positive supportive relationships with coworkers patients/clients their family caregivers and healthcare team. Demonstrate the ability to work well as a team member or independently. Demonstrate flexibility and willingness to adapt to change in a positive manner. Demonstrate strong leadership abilities when working with therapy staff facility staff administrators corporate staff the local community and referring practitioners.
  

EDUCATION and/or EXPERIENCE

• Certified Occupational Therapy Assistant or Occupational Therapist
  
• Prefer one (1) years of discipline specific therapy experience including director/manager experience. Prefer experience in managing multidiscipline departments/clinics or exposure to and familiarity with therapy services beyond primary field of experience.
  

Requirements

Benefits

• 401(k)
  
• Dental insurance
  
• Flexible spending account
  
• Health insurance
  
• Health savings account
  
• Life insurance
  
• Paid time off
  
• Referral program
  
• Vision insurance