Test Lead MSD365 FampO

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.

Purpose of the job

This is a 12 month contract for Consultancy services reporting into the Regional Technology DirectorEMEA and based within the Microsoft Dynamics Implementation Team.This role is to be a Test Lead for Phase 2 ofthe MSD implementation.

Key Responsibilities

You will be responsible for ensuring all test scripts are fit for purpose and contain the rightamount of contextual relevance

You will plan and manage the execution and delivery of the Systems Integration Testing tocover all integrations relating to phase 2 of the MSD implementation

You will plan the training of all users alongside the project team and will monitorattendance and completion of test scripts prior to performing UAT

You will plan the User Acceptance Testing to cover all appropriate users and legal entities/Regions coordinating across time zones to deliver timely and accurate UAT

You will ensure that all UAT scripts are completed

You will collect feedback from all users where difficulties were encountered and feed back to the project team manager

You will raise issues for defects in Devops as appropriate and ensure timely resolution of these with SA Global and the project team

You will ensure the project team actively engages in resolving Devops tickets in a timely manner and escalate any issues accordingly

You will plan appropriate retesting

You will recommend and gain approval for appropriate exit criteria for UAT

You will be responsible for facilitating the successful completion of UAT in line with agreed exit criteria.

Other Activities

Attend regular project workstream team meetings

Support other team members with tasks and knowledge as required

Build collaborative working relationships with other teams

Ensure any risks and issues are communicated timely to the programme manager.


Highly experienced Test Lead with previous systems implementation experience

Highly organised individual able to prioritise multiple tasks and deliver to deadlines

Meticulous attention to detail quality and accuracy

Credible and collaborative relationship builder

MSD experience is highly advantageous but not essential.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.