Tele Calling

1. Conduct outbound calls to potential customers using a provided list or leads.
2. Introduce and explain our products/services to prospective clients.
3. Engage with customers to understand their needs and address any inquiries they may have.
4. Keep accurate and detailed records of calls made and outcomes achieved.
5. Follow scripts and guidelines provided for effective communication.
6. Meet daily and weekly call targets as set by the team lead or manager.
7. Qualify leads and schedule appointments for sales representatives if required.
8. Provide information about product features pricing and benefits to potential customers.
9. Gather and document customer feedback and insights for continuous improvement.
10. Collaborate with the sales team to achieve overall team targets.

1. Minimum of 6 months of experience in telecalling or a similar role.
2. Strong verbal communication skills and a pleasant telephone manner.
3. Ability to engage with customers effectively and build rapport.
4. Basic computer skills and familiarity with CRM software is a plus.
5. Proactive and targetdriven attitude with the ability to work in a fastpaced environment.
6. Excellent time management and organizational skills.
7. Ability to work well within a team and take direction from supervisors.
8. High school diploma or equivalent qualification.

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