Technical Writer

This is a remote

• Being part of a documentation team responsible for producing high quality product technical These include printable and online documentation, involving writing new documentation and online Help for products being developed, as well as maintenance of current software User and Technical Manuals, online Help and Installation Guides and translated versions of the
  
• Working closely with analysts, designers, developers, testers and other Documentation Writers to deliver high quality documents to a specified
  
• Taking complex technical information and communicating it in a lucid, concise and accurate
  

• Bachelor s degree (preferably in English, Communication, or similarly related field) is preferred
  

• 2 - 3 years experience in a similar
  
• Excellent command of the English language - strong written and verbal communication skills
  
• Ability to create, assimilate and convey technical material that may be intended for use by both technical and non-technical audiences
  
• Create, update and maintain user documentation for assigned products
  
• Assemble and deliver finalised documentation to various release channels
  
• Apply agreed documentation standards, styles and processes when preparing user documentation
  
• Ability to visually display information and format, and present images as part of effective content design
  
• Experience using document editing software ( Oxygen XML Editor, MS Office)
  
• Experience with screen capture software ( SnagIT)
  
• Exposure to Wiki usage
  
• Editing and proof-reading experience
  
• Ability to manage personal documentation environment and troubleshoot builds
  
• Contribute (where possible) to on-going documentation improvements:
  
• Styles and standards
  
• Authoring tools and technologies
  
• Knowledge of documentation methods, processes and best practices
  
• Experience in the following would be advantageous:
  
• Telecommunications or IT background
  
• Previous exposure to versioning systems ( SVN)
  
• Adobe Dreamweaver
  
• Previous exposure to DocBook XML, XSL, XSLT, XSLT-FO, Apache Ant (as well as exposure to MySQL, Oracle)
  
• Unix experience (at least basic experience in Unix, such as being able to navigate around the system) and setting up environments will be helpful
  
• Previous exposure to documenting in an agile programming methodology