Technical Writer

Role: Technical Writer
Location: Arlington VA (2 days onsite 3 days remote)
Duration: 6 Contract to Hire
Clearance: USC is able to get public trust (public trust takes a while only candidates that are actively working will qualify)

Top skills: SAFe Technical Writing USC currently working able to get public trust and work in Arlington 2 days per week.

Responsibilities:

• Work Directly with the Release Train Engineer and the Development team.
• Maintain effective communications with the Scrum Master development team and business units.
• Gather analyze and document nontechnical requirements via user stories.

Assume responsibility for the overall application development lifecycle including ensuring that project deliverables meet or exceed policies procedures and standards.

• Assist the Project Manager in developing the project schedule to organize the total work scope of the project.
• Present functional specifications to stakeholders for review/acceptance and compliance with requirements.
• Suggest improvements or enhancements to processes and systems to increase customer satisfaction or improve productivity.
• Interface with stakeholders and clients to gather the most uptodate information and disseminate this information amongst the scrum team including prioritization of current delivery.
• Manage backlog refinement and organize meetings by defining grooming and prioritizing user stories with Acceptance Criteria (AC) or definition of done (DOD)
• Facilitate and lead meetings with various internal and external stakeholders.
• Lead requirements gathering sessions and decompose epics and features into user stories.
• Parse existing documents and artifacts for key information and preferred language; to then be applied to new documentation.
• Ensuring consistency with all documentation and messaging.
• Serve as central POC for stakeholders searching for current documentation.
• Prepare review revise and maintain technical documents including software and systems engineering system operations testing and user documentation.
• Gather and analyze technical and product information from various sources to document new or changing product functionality.
• Write format edit review and proof procedural and technical information for technical and nontechnical users.
• Maintain a library of application documentation cataloging it for internal and/or external use.
• Publish and maintain templates for written documentation produced by others (technical specifications RFP responses etc.) ensuring a consistent look and feel.
• Create indepth user guides FAQs technical overviews and inproduct help documentation.
• Test both the product and its documentation for accuracy and consistency.
• Identify problem areas or structural deficiencies and proactively contribute to their improvement.
• Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft review and publish phases.
• Become a subject matter expert of the redacted platform and how the different tools are used to perform various construction related tasks.
• Responsible for the creation and management of HSI System Engineering Lifecycle (SELC)/Software Development Lifecycle (SDLC) documentation.
• Responsible for the management of HSIs Confluence Knowledge Management Pages.

Required Skills:

• 23 Years of Experience as a Technical Writer
• Must possess a working knowledge of SAFe methodology.
• Knowledge of various business analysis techniques including interviewing brainstorming and modeling
• Experience collaborating with stakeholders at varied levels
• Experience in supporting business and project teams in translating complex business needs into user stories
• Ability to test user stories against acceptance criteria
• Excellent verbal and written communication skills and proven ability to ask probing questions to business team members
• Ability to work independently and manage multiple priorities effectively
• Experience using JIRA and Confluence
• Experience with online technical writing tools such as Confluence Adobe and SharePoint.