Technical Support Sp....
Technical Support Specialist
Posted on :
12-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2616780
We are conducting a walkin drive in Hyderabad on Saturday March 16th for the role of Technical Support Specialist.
Role: Technical Support Specialist
Job ID: 0026
Company: Indias Leading IT Company
Location: Gachibowli Hyderabad.
Experience: 24 years in a technical support role.
Education: Bachelors degree in Computer Science (B.Sc./BCS/BCA/BE).
Salary: Upto 5 LPA
What youll need:
- Technical Skills: Proficiency in O365 Active Directory Bitlocker MS Teams troubleshooting and driver installation.
- Ticketing Tools: Experience with ServiceNow Remedy Control M or similar applications.
- Communication: Excellent communication and interpersonal skills to clearly explain technical issues.
- Work Style: Ability to thrive in a rotational shift environment (including days and nights).
What youll do:
- Be the friendly voice behind the scenes helping people with their computer woes.
- Troubleshoot issues with Microsoft Office email logins and more.
- Fix those dreaded Blue Screens of Death (BSODs).
- Use your detective skills to figure out whats wrong and explain it clearly to others.
- Work with ticketing systems to keep track of issues and ensure they get resolved quickly.
Benefits:
- Competitive salary (up to 5 lacs annually).
- Opportunity to work for a leading IT company.
- Dynamic and supportive work environment.
Work Mode: Work From Office
Notice Period: Immediate Joiners Preffered
Shift: Rotational Shift. Your work hours may change periodically so youll need to be flexible.
Mode of Interview: WalkIn Drive
WalkIn Drive Date:(Saturday)
WalkIn Drive Location: Gachibowli Hyderabad.
Interview Process:
- Telephonic interview (if shortlisted)
- Walkin Drive (Complete Location details will be provided upon selection in the telephonic interview).
technical support,microsoft teams,troubleshooting,bitlocker,ticketing systems,communication,active directory
Employment Type
Full Time
Key Skills
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