Technical Support Advisor mfd

Youre a problem solver and easily connect with customers! You (m/f/d) exceed their expectations with your guidance knowledge and real passion for technology. Youre enamored by the way things operate and have the ability to figure out how technology works when things go wrong. You have excellent verbal and written communication skills as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications analyze isolate and resolve a variety of complex technical issues and comfortably navigate a technical environment. You effortlessly engage explaining step by step solutions with patience and an approach tailored to each individual customer. Youre not only here to help fix technical issues but also provide an incredible customer experience. If this sounds like you you could be the next person on our hire list. Were committed to helping employees explore their potential.

Key Qualifications:Passion for customer service and ownership of the customer experience including comprehensive issue resolution Able to effectively tailor communication and style to differing audiencesAble to self manage and work independently in a fastpaced constantly changing environment Thrives on a team where expertise is shared and feedback is welcomedEffective time management including ability to multitask organize and prioritize Able to research and grasp technical information across multiple tools while talking with customersAptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges Speak either of the following languages: Dutch Czech plus English

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