Technical Product Manager

Our client is expanding their IoT (Internet of Things) program of store equipment to improve store production and operational capabilities. Scale up of these programs requires development of a comprehensive prioritized product management backlog of welldefined stories experience journeys for multiple personas across stores corporate and service vendors and critical OKRs/KPIs for the IoT and adjacent platforms. This work is focused on products and services made available from the Starbucks Internet of Things (SIOT) platform.

Required Skills Product Manager IOT Metrics Agile

Job Duties

Lead product planning through day to day collaboration and decision making with crossfunctional team including architects designers engineering leaders and business or subject matter representatives
Design and drive usability studies to inform product requirements and influence product design and experience
Define and analyzes metrics that measure and benchmark product success
Work with larger Technical product management organization to align on broader product roadmap dependencies
Assess marketplace for new product innovations competitors and emerging technologies in IoT and managing devices at the store edge
Support business case development for new IoTenable equipment that enables productivity improvements and lead evaluation / proof of concept efforts
Lead engagement with key product managers ensuring experience journeys and product requirements are well understood
Build strong relationships and influence others across the organization and with external vendors
Balance multiple priorities and meet stated deadlines and deliverables within statement of work
Demonstrate effectiveness in dealing with ambiguity
Use communications skills to influence outcomes
Use analytics and optimization tools to inform product planning and prioritization.

Job Requirements

5 years of Senior level technical product management experience producing stated deliverables and outcomes
2 years of experience with IoT/connected devices use in a retail store or food/beverage production setting
2 years of experience of in remote device management and support plus knowledge of operational use in stores

Desired Skills & Experience

IOT implementations
Software engineering skills
Infrastructure management